Development Operations (Dev Ops) - Engineer: Azure

Blackberry Limited San Ramon , CA 94582

Posted 3 weeks ago

Worker Sub-Type:


Job Description:

BlackBerry's AtHoc is the pioneer and recognized market leader in next-generation emergency communications software for the security and safety market. Fundamental to our mission at BlackBerry's AtHoc is the development of innovative products used for the critical endeavor of saving lives.

We're seeking dedicated, bright and highly motivated team players who want to make a difference and share in our accomplishments and passion. We provide a culture that encourages different perspectives and new ways of thinking toward a common, aligned goal and shared vision: to bring innovative solutions to market and advance the safety, security, and protection of people and property around the world.

Join a principled customer-focused team that is transforming an industry and has earned the trust of hundreds of customers and millions of users within the U.S. military, federal government, homeland security agencies, healthcare, fortune 500 companies and higher education institutions. At BlackBerry's AtHoc, we recognize that the talent and drive of our people is a vital key to our continued success.


  • Provide technical expertise in aspects of Azure Gov Cloud and Athoc's private cloud as assigned

  • End to End support for critical Alert systems in production private cloud environment and Azure

  • Deployment of applications, infrastructure, upgrades, and changes to platform capacity

  • Responsible for maximizing system uptime and availability, ensuring functional and performance SLAs

  • Responsible for establishing end-to-end monitoring and alerting for various systems

  • Creation of playbooks to run when responding to alerts or incidents

  • Initiate and lead scripting and automation to streamline system updates and upgrades

  • Work with cloud operations team to resolve trouble tickets, developing and running scripts, and troubleshooting in a hosted environment

  • Continuously develops skills in public and private cloud

  • Works well independently requires routine supervision

Qualifications and Skills Required:

  • Relevant/related experience. Minimum 4 years with a BS/BA or 5 years with a MS/MA

  • 1-2 years' working on a DEV/Ops team with working knowledge of Azure Cloud, Azure Gov Cloud, certifications, of any kind in Azure, a plus

  • 1-2 years' experience with software defined networks, application gateways, and load balancing configuration/management in Azure

  • Basic understanding of supporting, and troubleshooting application level systems, communications, and performance issue in cloud in a multi-tiered architecture

  • Familiar with controls related to PCI/DSS or FedRamp or an understanding of FIPS and NIST standards

  • Familiarity with SolarWinds, OpsGenie, Site 24x7 or other monitoring systems

  • Demonstrated technical competency in 1 or more of the following areas

Windows Server Administration

SQL Server 2016

EMC Storage Technologies

Advance Knowledge of SMTP, SMPP, and mail relays

PowerShell or JSON or Python or other applicable language

  • Excellent troubleshooting and analytics skills

  • Ability to use MS Office Tools specifically MS Excel, Visio, Project

  • Practical understanding or certification in ITIL V2 or V3 Foundations

  • Team player who works well in collaborative fast paced environment.

  • US Citizen/Green Card holder

This positons requires a self-starter willing to quickly learn portions of the AtHoc application suite.

Job Family Group Name:

Product Development

Scheduled Weekly Hours:

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Development Operations (Dev Ops) - Engineer: Azure

Blackberry Limited