Development Operations Coordinator

Mary's Center is committed to promoting diversity, equity and inclusion (DEI) within our organization and the communities we serve. We embrace diversity of experiences, ideas, and individuals, and seek to bring a diverse group of candidates to the table.

Important Note: Mary's Center is mandating the COVID-19 vaccine + booster for all staff.

Position Summary

Working under the direction of Mary's Center's Senior Director of Development, the Development Operations Coordinator will play a crucial role in supporting the Development department with donor stewardship and solicitation mailings, donation processing, data hygiene, and administrative duties. This position will be required to work on-site at least two days a week. This is a full-time position.

Please note this application requires a resume, in addition to a cover letter in order to be considered for the role

Reportability

This position reports directly to the Senior Director of Development.

Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Individual Giving Program

• Project manage the production of our Spring Appeal and Year-End mailing campaigns.

• Responsible for managing communication and logistics with the designer, mail house, and printer.

• Work with Senior Director of Development on list preparation and acquisition.

• Handle the in-house production of the major donor mailing.

• Project manage the production of our semiannual donor printed newsletter.

• Responsible for managing communication and logistics with the designer, mail house, and printer.

• Work with Development team to implement any edits and changes to the mailing list.

• Regularly review fundraising content on the Mary's Center website. Communicate Development related website updates to the Marketing and Communications team.

• Prepare personalized cards for donors.

• Provide support for Development events including Supporter Appreciation event.

• Participate in bi-weekly Individual Giving planning and strategy meetings.

Gift Processing

• Process all checks and credit card donations, and complete deposit forms with proper booking and gift set-up.

• Ensure all donation documentation, including donation reports from third-party giving platforms, is collected, recorded, and shared with Finance.

Data Collection and Hygiene

• Administer general database tasks including entering constituents, maintaining updated record information, and providing database support for Development team.

• Work to eliminate duplicates in the database in addition to identifying and addressing system errors in duplicate matching.

Administrative duties

• Responsible for managing office supply inventory and ordering and restocking inventory when needed. Organizing and tidying up storage space when necessary.

• Support the Development department by scheduling meetings and maintaining meeting minutes.

• Prepare monthly credit card reconciliation reports and submit necessary documentation to Finance department for vendor set-up, check requests, and bid comparisons.

• Create and share Microsoft Whiteboards to Development team members for staff birthdays and miscellaneous life events.

Assume other tasks and responsibilities as needed.

Qualifications

The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills & Abilities

• Bachelor's Degree and a minimum of 1-2 years of relevant work experience.

• Prior database experience preferred.

• Highly motivated and energetic, ability to show initiative and work independently.

• Outstanding interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.

• Ability to handle diverse, simultaneous tasks and meet deadlines.

Reasoning Ability

• Ability to apply common sense understanding to carry out moderately complex, multi-step instructions and make appropriate independent decisions as necessary.

Physical Demands

• Regularly required sitting; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds.

Work Environment

• Hybrid (a blend of remote and onsite) work schedule. This position requires occasional local travel between Mary's Center's clinic sites.

The Benefits:

• Health Insurance: medical, dental & vision - plus retirement options through 403(b) contribution and investment opportunities

• 25 days of paid leave annually (in addition to paid holidays), plus 5 educational days

• Tuition reimbursement of $2000/year towards education assistance and professional development

• Transportation subsidy via metro & bus

• Employee Assistance Program (EAP)

Compensation: $24-$26.5/h