The Development Coordinator is a key member of the Development Department team assigned with supporting the fundraising goals of the organization through guiding and managing the CRM database, leading to effective account management, accurate financial reporting, and effective fundraising techniques. The Coordinator also supports the administration of the Department. This position will be temporary for approximately 6-8 weeks.
Key Duties and Responsibilities:
Gift Processing Management (30%)
Accurately and speedily enter all gifts that come in by check, credit card or wire and assign correct cost center.
Manage department contribution/donor thank you/acknowledgement system
Mail appropriate and continuously updated thank letters weekly.
Oversee the Classy and Bidpal synchronization with Salesforce.
Ensure all donations processed through Classy and Bidpal integrate directly into Salesforce with accuracy.
Assist in the maintenance of Classy donation/registration pages for both annual events and fundraising campaigns.
Regularly reconcile all donations with the Finance department.
Ensure accuracy of all gifts in database and assign appropriate fund/cost center.
General Development Department Support (25%)
Manage all invoices and check requests in a timely manner and provide accurate codes.
Reconcile department's credit cards.
Reconcile unrestricted income with Finance.
Act as Development's Concur Champion
Assist with travel requests and expense reports as needed.
Assistance in all fundraising activities.
Track appeals and share information with Development Department to determine best practices.
Creates RFCDs for restricted fundraising activities.
Attend training sessions on SalesForce as determined in first week.
Organize, attend and take notes at the monthly Development Committee Meeting.
Provide receptionist relief on regular rotation.
Hands Across Borders Support (25%)
Responsible for all registrations through BidPal, updating lists on a daily basis and serving as point person for registration on night of gala (October 27, 2018).
After event, provide thank yous, finalizes invoices, call donors to confirm pledges and provide accurate revenue numbers.
Database Operations and Maintenance (20%)
Revenue and Donor List Reporting
Support Development team in running targeted and accurate mailing lists for holiday campaigns.
Provide accurate revenue reports, donor information, etc. as requested by the Department, for both internal use, external reporting, and Board reporting.
Create and maintain customized reports for departmental account managements needs.
Coordinate and maintain the department's donor and donor prospect database.
Regularly clean up the database to ensure data quality, including de-duplicating and merging records.
Update donor/prospect database on a continual basis with relevant information from the Development Department and other departments as well as information that other stakeholders deem important.
Utilize third party applications as needed to more efficiently ensure database accuracy.
Bachelors' Degree or relevant technical training with 2 additional years of work experience.
3 to 4 years of professional experience.
One year of Salesforce administration highly preferred, particularly experience working with CRMs and a familiarity with building customized fields, objects, and reports.
Experience with budgeting and comfort with numbers.
A thorough knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook is also required.
Strong problem-solving abilities, including the ability to identify and solve organizational and departmental needs and problems.
Strong written and verbal communications skills.
Candidate must possess strong organizational skills; be proactive; and possess the ability to work independently handling multiple priorities in a fast-paced, professional environment, with absolute attention to detail.
Candidate must have confidence and experience in working with a team and senior management.
Candidate must be willing and able to work overtime during peak seasons.
A passion for the mission and values of PCI
PCI (Project Concern International)