Dev Ops Engineer

Tufts University Boston , MA 02298

Posted 2 months ago

Viewing technology in the context of work, scholarship and campus life, Tufts Technology Services (TTS) is a university-wide service organization committed to delivering technology services that support Tufts' mission of teaching, learning, research, and service. Understanding that IT enables innovation, TTS prioritizes holistic, human-centered design strategies to create timely and intuitive services, applications and tools that differentiate the Tufts experience.

Across our diverse and creative teams, we engage and focus our collective talent to strengthen Tufts' strategic IT capabilities. To keep pace with our community's emerging needs, we continue to evolve our competencies across four main families of practice, including Planning and Design, Service Delivery and Operations, Data Strategy, and Academic Technology.

Thinking and acting strategically with technology occurs through strong partnerships and an engaged community. Additionally, for technologies to take on integral meaning to our work, we also need reliable and consistent support in using them. With staff across all of Tufts' campuses, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile community and to enable the broadest possible access.

Come join our collaborative, flexible work environment, where leadership is valued at all levels of the organization, and opportunities abound to work with leading technologies and learn new skills.

Reporting directly to the Assistant Director Educational Technology Development & Systems, the Dev Ops Engineer supports developers by designing and implementing Dev Ops services, which automate common tasks such as deployment of software, running batteries of tests, configuring application instances, and monitoring performance. As part of the Educational Technology Systems and Services Team, the Dev Ops Engineer will leverage existing APIs and integration protocols to design and build integrations between third-party tools, locally developed tools, and university systems.

This position will play a critical role in the university's move to our Next Generation Learning Management system, deploying and supporting web applications specific to health sciences education. The Dev Ops Engineer will contribute to solutions in area like operations automation, containerization, automated testing, and automated code deployment and promotion.

Basic Requirements:

  • Bachelor's degree in a related field and 3 years of experience as a system administrator or dev ops engineer.

  • Familiarity with relational databases (preferably MariaDB/MySQL), backups, replication, etc.

  • Experience deploying/managing web applications (i.e. Java/Tomcat, PHP, Python/Django, Ruby/Rails)

  • Familiarity with scripting languages (Linux Shell/Bash).

  • Understanding of Networking concepts (i.e. VLANs, Firewalls, DNS, Load Balancing, TCP/UDP, NAT)

  • Understanding of authentication (i.e. OAuth, SAML/Shibboleth, HTTP Basic)

  • Strong time management skills and the ability to manage multiple, concurrent tasks.

  • Flexibility, and the ability to work effectively in a dynamic, collaborative environment.

Preferred Qualifications

Experience with the following concepts and/or technologies:

  • Understanding of REST APIs/API Integrations, JSON/YAML/XML

  • Configuration management/orchestration (Puppet, Chef, Ansible)

  • Data Warehouse (report building)

  • Directories (LDAP, ActiveDirectory)

  • Code Testing (Behavior, Integration, Load, Functional, Unit, etc),

  • Virtualization (VMWare)

  • Containerization (Docker)

  • Continuous Integration (Jenkins, gitlab)

  • Bug/Issue Tracking (JIRA, gitlab)

  • Logging (Splunk, Syslog)

  • Search (Solr, elasticsearch)

  • SQL Databases (MariaDB, MySQL, postgresql, Oracle)

  • Source Control (git, svn)

  • Security Concepts

  • Scripting/development experience in Bash, Python, Perl, Ruby

  • Cloud Services (AWS, Azure, etc)

  • Release management

Special Work Schedule Requirements:

Occasional evening or weekend work, as well as the ability to participate in a 24x7 on call rotation for major incident support activities. Occasional travel between the Boston, Medford, and Grafton campuses to meet with administration, and staff.

An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer minority/females/veterans/disability/sexual orientation/gender identity.

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Dev Ops Engineer

Tufts University