Desktop/Hardware Support

Cognizant Technology Solutions Franklin Lakes , NJ 07417

Posted 2 months ago

We are looking for Desktop Support (Hardware) for an immediate need. This is a client facing role & the candidate will have regular interactions with various client managers.


  • Good knowledge of creation of PDF documents using defined tools and burn it to CD/DVD

  • CD/DVD burning concepts and hands-on experience

  • Run custom tools to proof read PDF documents before CD/DVD burning

  • Basic file share repository knowledge (FTP)

  • Conducts Configuration Testing as per the requirements.

  • Packing and Shipping the CD/DVD to requested shipping address using the existing contract with shipping/logistics companies

  • Verify that the label of the CD/DVD matches the Requirements

  • Verify Shipping Label

  • Perform sampling and Quality checks on completed requests as per the requirements

  • Facilitates the shipment of the media or file transfer to the Client

  • Basic knowledge of working with CSM/ITSM ticketing

  • Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

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Desktop/Hardware Support

Cognizant Technology Solutions