Desktop Support Technician (IT Consultant I) #24111

Job Responsibilities

Under the supervision of the Technology Solutions and Support, serves as a Device Lifecycle Engineer and provides hardware/software support for microcomputers, peripherals, and/wide area communications devices. Includes: installation, configuration, trouble-shooting, site planning, technology research/prototyping, and logistics support of installed and future systems.

Minimum and Additional Requirements

This position requires a high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or related systems. A degree in a related field may be substituted for the required experience on a year-for-year basis.

This position requires are a high school diploma and five (5) years experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or related systems. A degree in a related field may be substituted for experience on a year-for-year basis.

Preferred Qualifications

Preferred candidate will have experience maintaining/installing and troubleshooting microcomputers/peripherals, and LAN/MAN/WAN computer hardware. Employee must have working knowledge and technical skills to support client/server computer systems in an enterprise network environment and be able to troubleshoot/maintain Ethernet local area networks and associated wide are network communication components.

Employee must have the ability to prepare technical and non-technical reports, effectively communicate orally and in writing, and understand network design parameters and communications component configuration requirements. Supervisory experience is a must. Ideal candidate will have working experience supervising work studies, academic interns, and high school students enrolled in the apprentice programs.

Additional Comments

Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application.

Only complete applications are considered. For assistance, contact TTC Human Resources at 843.574.6201. The position is open and filled with preference given to applicants who apply by June 21, 2024.

Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, official transcripts/certifications are required. International transcripts must be evaluated through the World Education Services (WES). Official transcripts are required upon offer of employment.

Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire, official transcripts/certifications are required. International transcripts must be evaluated through the World Education Services (WES). Official transcripts are required upon offer of employment.

Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box 118067 Charleston, SC 29423), or faxed to 843.574.6682 or emailed in PDF format to Employment@tridenttech.edu by the deadline date and time.

Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).

Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.