Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Desktop Support Technician

Expired Job

Eliassen Group Cincinnati , OH 45236

Posted 3 months ago

Desktop Support Technician Cincinnati, Ohio
Our client is look for a talented Desktop Support Technician to join their End User Support team! In this role, you will be the first line of assistance when customers encounter problems with personal computing devices connected to their internal network.
This is a highly collaborative environment where you will be consulting with internal and third-party vendors to recommend best practice solutions to improve their processes. Develop trusting relationships with external teams to foster ongoing cross-functional collaboration.
Duration & Compensation:
This is a 12-month+ contract offering $18.00 to $22.00/hour with full Medical, Dental, Vision & 401k
Required Experience of the Desktop Support Technician:
Knowledge of the Windows environment
Knowledge of PC hardware, software, related peripheral equipment, and networking
Strong knowledge of software packages
Excellent interpersonal, customer service, analytical, troubleshooting, and communications skills
A+ Certification preferred
For immediate consideration, please send a MS Word copy of your resume to:
Keywords: desktop, support, technician, software, hardware, A+, windows, PC, customer service

Skills:
Desktop Support Technician
Contract


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
IT Desktop Support
New!

DSN

Posted Today

VIEW JOBS 11/19/2018 12:00:00 AM 2019-02-17T00:00 <strong>IT Desktop Support - C-Level service - <em>Cincinnati, OH</em></strong><br /> <br /> My client has a need for a polished technical support professional who has extensive Desktop Support experience<em><strong>, supporting C-Level VIPs with white glove service</strong></em>. This individual will be at the front line of corporate technology implementations, learning new technologies, preparing teams for use and supporting the technologies through their life-cycle. The primary focus will be to deliver world class IT Support and service. This includes “going above and beyond” to ensure prompt service and problem resolution. This role requires a very high level of technical proficiency and requires an individual with executive presence and strong communication skills. This role must quickly and effectively diagnose, and resolve issues related to PCs, mobile devices, printers, videoconferencing, telecommunication issues and potentially local network issues. <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Ensure all incidents, requests, changes etc. are fully managed and documented in a timely manner</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Orient new hires with relevant IT processes</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Effectively communicate to user community, IT team and relevant leadership</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Regularly interface with local business leadership and IT Leadership to ensure proper alignment</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Travel to related locations as needed to provide in-person support</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Maintain adequate daily backups of local File Server</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Maintain audio and video conferencing capabilities and technology</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Develop and maintain standard site management and disaster contingency plans and verify that these documents are correct and up to date</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Maintain desktop/laptops hardware and software according to COMPANY standards</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Coordinate all downtime and service impacting activities</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Manage the process when requesting and/or fulfilling equipment orders</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Assists in the coordination of office moves and office additions</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Participate in disaster recovery and security audits on file servers, desktop/laptop and related systems.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Maintain and produce inventory reporting of IT assets in ITSM tool</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Provide backup support to other regions as needed, via telephone or on site</li> </ul> DSN Cincinnati OH

Desktop Support Technician

Expired Job

Eliassen Group