Desktop Support Technician 2

Security Finance Spartanburg , SC 29306

Posted 4 weeks ago

Job Overview


Supports and maintains the organization's desktop computing environment. Installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and associated equipment.

Job Duties and Responsibilities: Provides level 2 support for Company-maintained computer systems and services; resolves moderately complex problems requiring system and technical knowledge; delivers services to meet internal customer expectations and needs Deploys software and hardware in adherence to established procedures and processes Assists in ensuring appropriate level of security is implemented for Company-maintained computer systems; monitors environment for security issues; advises IS Management of breaches; ensures adherence to Company security standards Documents key information in IS ticketing system Prompt and regular attendance is required Job Requirements:
2-4 years of experience in PC support role Proven customer service skills Excellent verbal and written communication skills (Spanish bilingual is a plus) Ability to work flexible hours and with others in stressful situations Working knowledge of computer based systems, tools, and processes Strong hardware and software troubleshooting skills Experience with the following Microsoft technologies: Windows 7/10 and Office Suite Physical Requirements:
This is an office position that consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Requires the ability to communicate verbally and in writing. Position requires walking and ability to carry and lift up to 50 pounds. This position may travel occasionally. Educational Requirements:
Bachelor's degree preferred

One of the following certifications: Comp TIA A+, Network+ or Security+ This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be evaluated and will not automatically disqualify the candidate.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Donor Support Technician

CSL Behring

Posted 2 months ago

VIEW JOBS 10/7/2020 12:00:00 AM 2021-01-05T00:00 With operations in 35+ nations and ~ 20,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment. CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma , one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is the second largest influenza vaccine company in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally. We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team! Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. 3. Disconnects the donor when the process is complete. 4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. 5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. 6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. 7. Alerts Group Leader or Supervisor of donor flow issues. 8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). 9. Understands the policies and procedures associated with hyper immune programs at the center if applicable. 10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. 11. Maintains confidentiality of all personnel, donor and center information. 12. May be cross-trained in other areas to meet the needs of the business. 13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. 14. Perform job-related duties as assigned. Education High school diploma or equivalent required Experience Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience Must be able to perform basic math calculations Working Conditions (physical & mental requirements) Ability to understand, remember and apply oral and/or written instructions Ability to understand and follow basic instructions and guidelines Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time Reach, bend, kneel and have high level of manual dexterity Occasionally be required to lift and carry up to 25 pounds Fast paced environment with frequent interruptions Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. Worker Type: Employee Worker Sub Type: Regular CSL Behring Spartanburg SC

Desktop Support Technician 2

Security Finance