Desktop Support Tech - Downtown Phoenix

Insight Enterprises, Inc. Phoenix , AZ 85002

Posted 7 months ago

Desktop Support Tech - Downtown Phoenix

Phoenix, AZ, US

Requisition Number: 74411

Insight Enterprise, a Fortune 500 IT Solutions Partner is seeking a Desktop Support Specialists to work on site with our large utilities company in Downtown Phoenix, AZ! This is a 5+ month contract, seeking talent to start immediately! This position offers a dynamic working environment, where you will leverage your strong IT support and customer service expertise, in an exciting atmosphere. If you are ready to continue your career trajectory in state of the art facilities, this position could be a perfect fit for you!

What you'll do at Insight:

  • Provide excellent in-person end user support

  • Windows 10 Rollout Experience

  • Resolve end user application issues with both Mac/Windows and devices

  • Lenovo hardware repair

  • Use Service Now ticketing system.

  • Set up new users, including imaging, new hardware, etc.

  • Travel to various sites throughout the Phoenix area to provide end user support

  • Provide an onsite solutions

  • Close and update incidents in the management system

  • Provide problem/resolution input to the knowledge database

  • Support desktop and laptops with primary focus on the installation and repair.

  • Hardware and software installation

  • Break-fix maintenance for desktops, laptops, and printers

What you'll need to join Insight:

  • Minimum 3+ years of desktop/laptop support experience in a large enterprise environment

  • Ticket tracking

  • Hardware and software installation

  • Experience with Windows 10

  • Experience with SCCM push

  • A+ Certification

  • Strong organization and time management skills

  • Must be commutable to Downtown Phoenix, AZ

About Insight

Insight's success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people's lives. Harmony to celebrate each other's unique contributions to bring solutions to clients.

Join our team as we work to deliver the best solutions through Intelligent Technology Solutions, the new IT.

  • Global technology provider of IT hardware, software and service solutions

  • Fortune 500 company founded in 1988

  • 5,700+ teammates worldwide, operating in 22 countries

  • 2016 Best Places to Work (Phoenix Business Journal), Great Place to Work Certification

  • 2017 Dell EMC Titanium Black Partner, 2016 HP US Personal Systems Reseller of the Year, 2016 Cisco Gold Certification in North America, Microsoft's No. 1 Global Licensing Solution Provider

Today's talent leads tomorrow's success. Learn about careers at Insight:

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Phoenix || Arizona (US-AZ) || United States (US) || None || None || US - Phoenix, AZ ||

Nearest Major Market: Phoenix

Job Segment: Technical Support, Cisco, Database, Technology

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Desktop Support Tech - Downtown Phoenix

Insight Enterprises, Inc.