Desktop Support Tech

Overview

Join our team as a day shift, full-time, Desktop Support Tech in Tulsa, OK.

Fulfilling your purpose begins here:

People First, Always. Here's how we take care of our people:

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more

Your team is bigger than your department:

• Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women's Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.

• We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.

Responsibilities

• The position for a Desktop Support Technician who works as a self-starter.

• The positions requires in depth technical knowledge and expertise.

• Uses best practices and knowledge of business process to improve I.T. services and user experience.

• Solves complex problems; trouble shooting skills, optimize systems, takes new perspective in identifying solutions.

• Ability to Support Windows 7, Microsoft Exchange/Outlook Client, Microsoft Office Products, Laptop Backup and Encryption, Mobile Iron, Citrix, knowledge of SCCM.

• Able to do Remote support, Basic Understanding: Active Directory, WINS, DNS, LAN/WAN, TCP/IP, VPN and DHCP, IOS and Android devices and network printing.

Qualifications

Job Requirements:

• Minimum of one year experience in Information Systems / Network Administration.

Preferred Job Requirements:

• MCP certification

• Associates' degree in Information Systems / Computer Science or equivalent technical training.