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Desktop Support Specialist

Expired Job

AMS Staffing Inc. Wilmington , MA 01887

Posted 2 months ago

Please send resume in Word format if you are interested in this Desktop Support opening involving Mobile technologies. Client is based out of Wilmington, MA 01887 and salary is in the $55K-$65K range. Looking for people with 2-7 years of experience for this Desktop Support w/ Mobile Technology experience, thank you.

The Desktop Support / Mobile Administrator is responsible for supporting all PCs, laptops, tablets and mobile devices. The Desktop Support / Mobile Administrator will support the applications on these devices and provide troubleshooting to resolve any issue. Also, the Desktop/Mobile Administrator will be responsible for all desktop OS devices and mobile devices.

Support the Applications, Hardware and OS for all desktops, laptops, tablets and mobile devices. This support is done 95% remote. Provide strong internal customer support while remotely diagnosing and repairing all hardware and application issues. Diagnose and resolve all issues on desktops, laptops, tablets and mobile devices. Maintain Images for all devices. Setup and Installation of all desktops, laptops, tablets and mobile devices. Travel to client locations in North America to upgrade computer equipment (25% travel)

1-2 Years working in a Service Desk or Desktop Admin position. Experience working with diagnosing issues on PCs. Strong focus customer service desired. Strong verbal and written communications Skills. Ability to diagnose technical issues with remote users over the phone. 1+ Years working in a business environment as part of a team.
Bachelors degree in a technical field or equivalent professional experience desired. Proficiency in Microsoft Windows 7 and 10, Microsoft Office 2016 and desktop applications. Comprehensive knowledge of Office 365 and how to navigate through it. Preferred candidates should have basic knowledge configuring/imaging hardware and software. Familiar with individual computer components and fixing computers. Knowledge of computer components (Hardware/Software)

Desktop Support, Mobile, Windows 7, Windows 10, Microsoft Office 2016, Office 365, Hardware, Software
Full Time

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Desktop Support Specialist

Expired Job

AMS Staffing Inc.