Robert Half Technology St. Petersburg , FL 33705
Our client is looking for a desktop technician with data center experience to assist with tickets on the data center floor. There will be phone, email, and in person support. Monitoring the function of equipment and assisting end users are the main priorities
2-4 yrs customer service experience
Prior experience in a data center environment
Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
Ability to independently evaluate faulty computer equipment and complete appropriate modifications to ensure proper function.
Proficiency with Windows OS
Linux experience is a plus
Strong written and verbal communication skills
Ability to work in a team atmosphere
Basic ability to work independently and manage one's time.
Circuit, Configuration Management, Customer Service, Desktop Support, Hardware, Linux, Management, Technician, Windows