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Desktop Support

Expired Job

Jobco Inc Sterling Heights , MI 48310

Posted 2 months ago

Desktop Support - Sterling Heights MI

project 40 hours a week.

$20 an hour

In need of an enthusiastic and service oriented individual to join our IT Support team. Must be able to interact with all levels of customers.

Acting as the point of contact for all software and hardware fault calls, you will manage and prioritize technical support, providing helpdesk and desktop support for users.

An ability to diagnose technical and configuration issues in and Mac environment and to resolve and troubleshoot faults is essential, as is a good grasp of how computer and network connectivity hardware works.

  • Must have supported Windows 10 Operating systems, including 365 (installation, troubleshooting) as well as the support of All Office software.
  • Hardware support and repair, Printers, Laptops, Desktops,
  • Basic knowledge of Office products (Word, Excel, PowerPoint) to include installation and troubleshooting.
  • Ability to troubleshoot LAN connectivity issues in a WIFI environment
  • Installation and configuration of software to include site-specific applications.
  • Ability to participate in the physical relocation of PC equipment including equipment installations and moves.
  • Experience with PC imaging and deployment software
  • Active Directory (user creation, group membership, password reset, account restrictions)
  • Experience identifying and removing security threats (Virus/spyware/malware)
  • Experience using ticket systems (i.e., Remedy)
  • Knowledge of troubleshooting Macintosh

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment background and substance abuse testing. Employee satisfaction is the secret to our success, and we are committed to helping our candidates in their career search and development.
Job Type:
Full TimeSalary: Required experience:

Required Skills
• Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
• Windows 10 Operating System support
• Active Directory updates/password reset server Knowledge and Support

Past Desktop and phone IT computer support in a corporate environment
Minimum 3-4 years help desk experience

Non-Tech Skills
You will be working with internal staff, and superior customer service, written and verbal communication skills a must!

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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Desktop Support

Expired Job

Jobco Inc