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Desktop Support Engineer

Expired Job

The Credit Junction New York , NY 10001

Posted 4 weeks ago

Our desktop infrastructure is primarily made up of Windows and Mac laptops. You will be responsible for documenting, tracking, and monitoring problems to ensure timely resolution. Other tasks will include installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to laptops, mobile devices, networking equipment, and printers) to ensure optimal workstation performance. You will also manage Cloud Services as it relates to Desktop Support, including OneLogin, Azure, Intune, Office 365, and Box, among others. As the primary Desktop Support Engineer, you will have the opportunity to take ownership of our Desktop/Network infrastructure by establishing new processes and procedures to best match your style.

Candidates can expect to join a collaborative and passionate product development team with close business and executive working relationships. An ideal candidate is motivated by a desire to learn, to collaborate, to own and improve, and to focus on what helps the business succeed. We care about the quality of everything we make, and we see how what we do is critical to the business.

Responsibilities: maintain and grow our Desktop and Networking infrastructure by identifying and implementing best practice operational procedures and solutions for existing and future problems that may arise.

Note: The Credit Junction will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a Green Card) for this role.


Candidates should have experience in at least several of these technologies and skills:

  • Microsoft Windows and Macintosh OS
  • Azure Active Directory, Intune, MDM, G Suite, Box, Webroot, and Office 365 Administration
  • Cloud based call center / VOIP telephony systems (8x8 preferred)
  • Networking equipment (Firewalls, Access Points etc)
  • Desktop Troubleshooting (Identifying issues, repairing problems, updating systems, documentation)
  • Great communication and interpersonal skills


  • Competitive salary and benefits, including medical, dental, vision, and 401(k)
  • Flexible vacation policy
  • High-quality equipment (Mac or PC)
  • Sun-filled office in convenient location near Penn Station
  • Positive culture built on collaboration, excellence, empathy and growth
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Desktop Support Engineer

Expired Job

The Credit Junction