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Desktop Support Analyst

Expired Job

Robert Half Technology Miami , FL 33101

Posted 6 months ago

This Desktop Support Technician role with Robert Half Technology requires a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. Located in the Miami, Florida, area, this Desktop Support Analyst role is long term temporary-to-full time in nature.

Responsibilities

  • Arrange hardware repairs with the appropriate vendors

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Deliver computer desktop support in accordance with established policies and procedures

  • Settle computer problems, and offer suggestions on appropriate action/solutions

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Meet regularly and effectively with ticket submitters

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

Job Requirements

  • Active Directory experience

  • Imaging experience

  • VOIP (voice over IP) experience preferred

  • VPNs (virtual private networks) experience

  • Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

  • Desktop support or related experience

Skills:
Analyst, Desktop Support, Hardware, Networks, Peripherals, Technician
Contract
Full Time


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Desktop Support Analyst

Expired Job

Robert Half Technology