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Desktop Support Analyst

Expired Job

Robert Half Technology West Bend , WI 53095

Posted 2 months ago

If you excel at explaining intricate technical information to the non-technical user, this job could be for you. If you are a driven individual who is most productive in an active and positive environment, this might be the job for you. If so, Robert Half Technology has a Desktop Support Technician role that may be the position for you. Motivated candidates with effective problem-solving abilities will be preferred for this position. This Desktop Support Analyst role is long term temporary in nature and is based in the West Bend, Wisconsin, area. Major responsibilities

  • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

  • Create records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Administer computer desktop support in accordance with established policies and procedures

  • Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Fix computer problems, and recommend appropriate action/solutions

  • Coordinate hardware repairs with the appropriate vendors

  • Interact regularly and effectively with ticket submitters

Requirements

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

  • Expertise in IT infrastructure libraries

  • Solid understanding of MS Windows 10

  • Proficiency in VMware

  • 1+ years of desktop support or other related experience

Employment Type: Consulting


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Desktop Support Analyst

Expired Job

Robert Half Technology