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Desktop Support Analyst

Expired Job

Robert Half Technology Philadelphia , PA 19103

Posted 5 months ago

Do you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users? You might be interested in Robert Half Technology's new Desktop Support Technician role. This is a job where a self-starter with strong problem-solving skills and a passion for working in an innovative environment can thrive. This Desktop Support Analyst role is a long term temporary-to-fulltime opportunity based in the Philadelphia, Pennsylvania, area. For immediate consideration, please email me at with your updated resume. Responsibilities

  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Communicate regularly and effectively with ticket submitters

  • Administer computer desktop support in accordance with established policies and procedures

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Match hardware repairs with the appropriate vendors

  • Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

Requirements

  • Solid understanding of Microsoft Windows 10 - Foundational knowledge in PC desktop/workstations

  • Microsoft Office 365 experience

  • Microsoft Windows experience required

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

  • Desktop support or related experience For immediate consideration, please email me at

Employment Type: Contract to Full Time


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Desktop Support Analyst

Expired Job

Robert Half Technology