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Desktop Support Analyst

Expired Job

Robert Half Technology Lansing , IL 60438

Posted 3 months ago

We're looking for candidates who excel at explaining intricate technical information to the non-technical user. Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you match these qualities. Motivated candidates with effective problem-solving abilities are encouraged to apply. This Desktop Support Analyst role is long term temporary-to-fulltime in nature and is located in the Lansing, Illinois, area. For immediate consideration, please send resumes to

Your responsibilities

  • Deliver computer desktop support in accordance with established policies and procedures

  • Interface regularly and effectively with ticket submitters

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

  • Settle computer problems, and offer suggestions on appropriate action/solutions

  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • hardware repairs with the appropriate vendors

Job Requirements

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

  • Adeptness in Avaya

  • Printers experience preferred

  • iPhone experience

  • Microsoft Office experience desired

  • Microsoft Excel experience

  • General familiarity with Microsoft Office 365

  • Expertise in MS Outlook

  • Demonstrated knowledge of Active Directory

  • 2+ years of desktop support or other related experience

Skills:
Analyst, Desktop Support, Excel, Hardware, Microsoft Excel, Outlook, Peripherals, Technician
Contract
Full Time


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Desktop Support Analyst

Expired Job

Robert Half Technology