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Desktop Support Analyst

Expired Job

Robert Half Technology Reston , VA 20191

Posted 3 months ago

Do you excel at explaining intricate technical information to the non-technical user? Are you a driven individual who is most productive in an active and positive environment? If you think you have these qualities, Robert Half Technology has a Desktop Support Technician role that may be the position for you. Motivated candidates with effective problem-solving abilities are encouraged to apply. This Desktop Support Analyst role is a long term temporary opportunity based in the Reston, Virginia, area.

Your responsibilities

  • Match hardware repairs with the appropriate vendors

  • Meet regularly and effectively with ticket submitters

  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Deliver computer desktop support in accordance with established policies and procedures

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Rectify computer problems, and suggest appropriate action/solutions

Job Requirements

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

  • Knowledge of Microsoft Office 365

  • Comprehensive knowledge of Microsoft SCCM - System Cntr Config Mgr

  • Desktop support or related experience

Analyst, Desktop Support, Excel, Hardware, Peripherals, Technician

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Desktop Support Analyst

Expired Job

Robert Half Technology