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Desktop Engineer

Expired Job

Robert Half Technology Woodland Hills , CA 91367

Posted 5 months ago

Robert half technology is looking for a Help desk 2 candidate needed in the Woodland hills area for a large expanding enterprising Firm. ? Excellent customer service and communication skills ? Experience and technical background in Windows and Apple systems o At least 3 years of onsite customer level 2 support o Deployments, break/fix, troubleshooting o SSCM and Remote login experience a plus o Experience with Remedy, ServiceNow (huge plus) or other ticketing system o Need to have face to face end user support exp. o Environment: 80% dell, Windows 7 OS ? Take ownership and drive assignments to completion ? Customer-facing experience, acting as the customer advocate within the company. ? Willingness to work shifts based on customer requirements o Have needs at different times o Willing to work 2nd 3rd shifts For immediate consideration please send resume to must be well versed in desktop support ? Customer-facing experience, acting as the customer advocate within the company. ? Willingness to work shifts based on customer requirements o Have needs at different times

Requirements
? In-depth deskside support experience o Enterprise environment preferred ? Strong troubleshooting skills within PC Mac o Blended Windows/Mac environment (majority Windows but Mac high preferred) ? Excellent customers service/end user support ? Duties: o Troubleshoot Operating Systems (Macintosh + Windows) o Deskside support ? Supporting team o Break/fix issues o Install desktops, laptops, and printers o Customize desktop hardware to meet user specifications and site standards Must have experience as a Desktop Engineer For immediate consideration please send resume to

Employment Type: Consulting


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Desktop Engineer

Expired Job

Robert Half Technology