Desktop Engineer

Description & Requirements

Maximus is seeking a Desktop Engineer to provide reliable and resilient computing resources for scientific and research teams who solve challenging environmental health and safety concerns. As a member of a high performing team, you will focus on developing, building, configuring, and maintaining, baseline desktop Operating Systems for enterprise end user devices. Additionally, you will oversee and support system management platforms like SCCM and Jamf Pro.

This work commonly involves: Building and maintaining baseline operating system versions; building and maintaining security objects (ie; Group Policy); patch management; Tier 3 escalation support for help desk team; Processing user requests, interfacing with enterprise services teams (developers, storage provisioning, network, security), and supporting enterprise environments including responding to service outages and other problems; Automating routine tasks using scripting and writing basic computer programs to address more complex systems configurations and enhancements.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS146, T2, Band 5

Required:

• Due to federal requirements, candidates must provide proof of United States Citizenship to be considered.

• Technical Degree (B.S.) in computer science, information technology, or closely-related field. Additional years of experience may be substituted for education requirement in a year-for-year manner.

• Must be located around the Morrisville, North Carolina area and able to commute to the on-site location.

• 3+ years of experience in an enterprise IT support environment.

Preferred:

• Certifications from Windows (specific to the Windows Enterprise Operating System).

• Demonstrated ability to design, configure, and manage baseline desktop operating systems

• Demonstrated experience with Automation tools such as PowerShell, Ansible, Python scripting

• Demonstrated troubleshooting acumen and supporting Tier 3 escalation for desktop environment

• Demonstrated ability to continuously define and refine requirements through user feedback, independent research, and emerging trends

• Active Directory management

• Experience with M365, Atlassian Suite, and ServiceNow

#techjobs #clearance

Minimum Requirements

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS146, T2, Band 5

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.