Desktop Computer Support

Systems Integration/Modeling & Simulation Inc Huntsville , AL 35801

Posted 1 month ago

Job Title: Desktop Computer Support

Job Location: San Antonio, TX

Job Purpose:

Expertise in Microsoft Windows based computer network operations, maintaining the usability of the information technology (IT) hardware assets, insuring one operates as required by the organization's employees and support of VOIP and VTC capabilites.

Duties and Responsibilities - Job Specifications:

  • Install, relocate, configure, troubleshoot, scan media and repair desktop computers, laptops, thin clients, and printers

  • Load, configure, and troubleshoot software applications

  • Load proper patches to computers identified during Information Assurance Vulnerability Management (IAVM) scanning

  • Perform administrative tasks in support of deployment services such as notification to proper authorities of equipment location changes

  • Timely update and closeout of trouble tickets

  • Initial response to trouble tickets within 24 hours

  • Resolve trouble tickets within 72 hours, unless impacted by other organizations

  • Closeout trouble tickets within 4 hours of resolution

  • Maintain and use at least 2 separate accounts for access to network resources, 1 for their privileged level access and a separate general user, non-privileged level account for routine procedures.

  • Report security violations and incidents in accordance with AFMAN 33-152


Professional Certification: Possess and maintain current Information Assurance Technician (IAT) Level II (Security+) &

Microsoft 365 Certified: Modern Desktop Administrator Associate

Clearance Level:


SIM&S, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, co

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Computer Network Support

Leidos Holdings Inc.

Posted 2 months ago

VIEW JOBS 5/5/2021 12:00:00 AM 2021-08-03T00:00 Description Job Description: Leidos Defense Group Modeling Simulation & Training Division has several openings for Computer Network Support (all levels) for a new program in Huntsville, Al. This position will support a new program award in support of the US Army providing full life cycle M&S and Live / Virtual / Constructive Training engineering development and sustainment. Responsibilities: * Plan, design, and evaluate various components of the network * Provide specifications for network architecture * Evaluate and recommend new technologies to enhance current capabilities * Perform needs assessments * Manage the routing/switching for an enterprise cross domain service, and related lab environment * Manage the firewalls for an enterprise cross domain service, and related lab environment * Manage the load balancers for an enterprise cross domain service, and related lab environment * Act as the primary interface for the cross domain unit with other government network groups. This includes coordinating routing and firewall rules outside our network domain. * Monitor the systems for possible system problems, analyze the problem for resolution paths, implement solutions, and or work with vendors to resolve issues * Respond and resolve incident tickets within priority response times * Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system * Experience working on USG DoD networks in support of organizational mission * Perform network maintenance to ensure networks operate correctly with minimal interruption * Interface with and support Help desk team * Excellent communications skills * Ability to work in a team environment Qualifications: * Bachelor's degree with 3 - 10+ years of relevant experience, Master's degree, or a PhD. Additional experience may be considered in lieu of a degree * Active Secret level clearance Experience * Expert knowledge of and ability to apply advanced technical principles, theories and concepts * A solid technical knowledge and experience in engineering, configuring, and managing Cisco based switches, routers and Juniper firewalls in a WAN, LAN, or WLAN data center solution. * Knowledge or experience in engineering, configuring, or managing failover configurations of network components and load balancing components (F5 Network GTM, LTM, Big IP) * Current hands on network administration skills and network management experience. * Strong network troubleshooting skills to support implantation and modification of Linux and Windows servers and applications servers supporting customer services * Strong analytical and troubleshooting skills to integrate new capabilities. The ability to quickly adapt to new system environments and interface with systems. * The ability to work independently and as part of a multidisciplinary team at times to solve a variety of network solutions and technology implementations * Must be a self-starter and can work independently with minimum direction. * Must be able to coordinate with contractor management and Government personnel to identify and resolve issues with clearly defined solutions that satisfy Government and customer requirements. * Ability to lead and manage a small network team and follow change management process including creating required change management documentation. * Technical writing & documentation skills/drawings (MS Visio, Word, Excel) Preferred Qualifications: * Security + Certification * Experience with integration of network devices and services in remote datacenters and enterprise networks * Experience in designing, improving, and documenting network architecture and configuration for future growth/hardware * Knowledge or experience configuring application gateways * Knowledge of advanced networking and security disciplines to support insertion of newer technologies e.g. network virtualization * Integrating with typical IT support infrastructure services: virtualized environments including virtual switching, DNS, LDAP, Active Directory, log archive. * Use of standard project management techniques to include AGILE and standard project management methodologies External Referral Bonus: Ineligible Potential for Telework: No Clearance Level Required: Secret Travel: Yes, 10% of the time Scheduled Weekly Hours: 40 Shift: Day Requisition Category: Professional Job Family: Network Administration and Ops Pay Range: About Leidos Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 40,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $12.30 billion for the fiscal year ended January 1, 2021. For more information, visit Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. Securing Your Data Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected]. Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. Leidos Holdings Inc. Huntsville AL

Desktop Computer Support

Systems Integration/Modeling & Simulation Inc