At NIO, we're rethinking the future of vehicles and mobility to make this world a better place. As the UX/UI team, we're at the core of it. We envision and craft unique experiences for our users, in the car and beyond it. We challenge conventions and believe design can move people.
We're looking for a Design Researcher who will help clarify and explain driver attitudes and behaviors and support the design of a transformational driving experience. You'll be part of a team that will champion a user-centered design approach and shape a deeper understanding of customers for stakeholders throughout the enterprise. Your insights and product evaluations will serve as a foundation for UX/UI design development and new service eco-systems.
You should be very comfortable venturing into the unknown. You'll be part of a small, international, interdisciplinary UX design team in San Francisco.
Develop and communicate a clear understanding of the driver and passenger experience
Synthesize actionable insights that contribute meaningfully to the development of interactions, experiences and services that support a transformational future driving experience
Set a high standard for design research (including exploratory, qualitative design research; prototype testing and evaluation; and/or quantitative research approaches)
Design, test and implement user research programs independently (including usability evaluations)
Collaborate with a multidisciplinary user experience design team to design evaluation protocols for early-stage concepts
Help shape a culture that embraces innovation Maintain a design research library of report and testing outcomes for sharing within the organization
Produce high-quality audio and video compilations of design research interviews and observations
Create tools to assist in usability testing and other user evaluation methods
Scan media and other content sources for news and updates on competitor offerings and innovations
Mentor and train more junior design researchers, based on experience and knowledge of research methods
Craft thoughtful and timely independent research reports that shape and inform longer term UX/UI product development
7+ years of experience as a Design Researcher, Design Strategist, or Human Factors Specialist
Demonstrated experience in qualitative research techniques, including ethnographic field work and product evaluation studies
Demonstrated experience in UI evaluation and testing
Highly collaborative, self-motivated, and comfortable with ambiguity
Exceptional verbal and written communication and storytelling skills
Ability to inspire and empower teammates
Portfolio requiredinclude a link or PDF with your application
Advanced degree in design, anthropology, or human factors
Experience and demonstrated interest in automotive products or mobility services
Our mission is to shape a joyful lifestyle for our users by offering smart, premium electric vehicles and providing the best user experience. We are a global company with world-class research and development, design and manufacturing centers in Shanghai, Beijing, San Jose, Munich, London and nine other locations. NIO U.S. is our Global Advanced Technology Center and North American headquarters.
Our global company has achieved many great milestones such as:
Want to be a part of this? Join us!
NIO is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.
NIO US is an E-Verify employer.