Design Manager - Residential Remodeling

HDR Remodeling - Emeryville, CA

Do you have a proven track record of turning a client’s remodeling visions into reality while successfully driving company sales and maintaining an exceptional level of service?

Would you thrive in a leadership role where you can mentor and inspire a talented design team?

Are you creative yet organized, detailed yet efficient, and a collaborative team-player who also flourishes with autonomy?

Is it time to be part of an award-winning, respected and established design-build firm, where your design expertise, customer service skills, and leadership can make a significant impact?

If you answered YES, read on for an exciting opportunity at HDR Remodeling…

About Us

HDR Remodeling is a full-service design-build firm that manages projects from conception through construction. With a passion for craftsmanship and experience built on collaboration with our customers, we transform homes into carefully executed spaces that are built for the way we live today. For over 36 years, HDR Remodeling has been recognized by peers and satisfied customers as one of the most notable Design Build contractors for home remodeling in the Bay Area. We believe in our product and guarantee our work long after the industry-standard warranty period.

Our values of Sustainability, Honesty, Supportive Collaboration, Accountability, and Exceeding Expectations guide our daily work, and we are looking for a Design Manager who will embody these values and thrive as a key member of our team.

Summary of Responsibilities

As Design Manager, you will leverage your expertise in remodeling design and construction to connect with clients and ensure their total satisfaction with HDR Remodeling’s services. You will collaborate with estimators and designers to develop exceptional projects, secure design agreements, help close construction agreements, and nurture strong client relationships throughout the project timeline and beyond. You will also lead and inspire our design team, fostering a winning culture that aligns with our values. As a key member of the HDR Remodeling team, our Design Manager will contribute to company profitability and ensure ongoing customer satisfaction.

Essential Functions

• Team Leadership: Lead the design team by developing and implementing policies and goals, recruiting, hiring, and training staff, conducting performance reviews, and offering talent development and growth opportunities.
• Quality Assurance: Manage the preparation and quality control of design documents, including construction drawings and permits, ensuring they meet client goals and company standards.
• Sales and Project Development: Collaborate with clients and HDR team to set and refine project scopes, review budgets, and secure design and construction agreements. Refine and improve the sales process to meet personal and company sales goals.
• Budget Management: Collaborate with the Head of Business Development to develop design fee estimates, monitor the department's progress against targets, and review and approve invoices.
• Design-Production Collaboration: Train design staff on production needs, incorporate lessons from previous projects, and collaborate with the production team to improve the accuracy and clarity of drawings, estimates, and contracts.
• Seamless Transitions: Oversee the transfer of comprehensive project details from design to production and offer support to production during the construction phase.
• Support Production: Ensure timely ordering and documentation of fixtures and finishes, participate in Design/Production meetings, and address client needs or change orders.
• Business Development: Support the Head of Business Development with prospecting, lead qualification, attending outreach events, and marketing tasks as needed.

Education, Experience, and Skills Required

• 5+ years of residential remodeling interior design experience
• 2+ years of remodeling or design sales experience
• 2+ years in a leadership role
• Tech-savvy with AutoCAD and Buildertrend experience preferred
• Demonstrated sales and customer service ability
• This is a full-time, in-office position with some hybrid flexibility after onboarding
• Personal characteristics including strong attention to detail, problem solving skills, exceptional communication and interpersonal skills are a must have!

Compensation

• $100,000-$115,000
• Bonus opportunities
• Paid vacation, holidays, and sick leave
• Flexible work schedule
• 401k with employer match and profit sharing
• Medical, dental, and vision insurance
• Professional development programs
• Cell phone and gas reimbursement

How to Apply

• Please submit updated resume and link to residential design portfolio.
• Applicants who include a cover letter detailing their interest in this position will receive priority consideration.

We have a formal recruiting process and have a relationship with Zephyr Connects LLC, whom we use for the screening and hiring process. If you are selected for the next step, you will get instructions from Liz within 3 days of your submission. Everyone will be contacted.

HDR Remodeling provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HDR Remodeling complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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