Design Engagement Consultant

Mitek Industries, Inc. Edenton , NC 27932

Posted 3 weeks ago

Job Description

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation. Learn more at www.mii.com.

Summary

Encourage integration of off site solutions with integrated MiTek products into designs to enhance sales. Influence structural engineers, owners, developers, general contractors, turn-key framers, and architects to understand their needs and incorporate Company components into construction materials. Collaborate with internal teams to execute design engagement programs that support customer satisfaction and promote off-site components.

Job Responsibilities & Requirements

RESPONSIBILITIES:

  • Enhance the integration of off site solutions with integrated Company products into designs by leveraging technical knowledge to inspire and guide design experts in the residential building industry

  • Educate and excite key stakeholders about new and existing Company innovations

  • Grow the use of off site solutions with integrated MiTek products by understanding technical and non technical building challenges from structural engineers, builders, developers, general contractors, large framers, and architects. Provide input on solutions promoting company products

  • Share customer feedback and insights with internal departments to support development of product solutions that improve customer experience

  • Manage accounts and support complex customer needs. Coordinate with internal departments to resolve issues and improve customer satisfaction

  • Maintain a market development database that includes the key accounts and prospects, the key builders, framers, engineers and building officials within the district

  • Stay current on industry trends and emerging practices

  • Collaborate with other design engagement consultants to mutually drive sales and adoption of components and builders' products within the territory

  • Conduct on-site visits to deliver expertise on correct installation procedures, address technical inquiries, and ensure a comprehensive understanding of product value. Resolve logistics issues associated with the deployment of products

QUALIFICATIONS:

  • Bachelors Related Field required

  • 2+ Years customer relationship management required

  • 1-2 Years Home Building and/or Residential Construction Industry required

  • Computer knowledge including common MS-Office applications and the use of CRM applications such as Salesforce required

  • Licensed Professional Engineer - Any State Board preferred

  • Must have the ability to learn various aspects of the construction market and how Company products are used.

  • Comfortable presenting to a technical audience

  • Passion for learning and partnering with both small and large teams to solve complex problems in a collaborative way

  • Thrive in a collaborative team environment focused on high level strategic planning and business strategy

  • Action-oriented individual who is interested in an entrepreneurial, collaborative work environment

  • Demonstrate a strong work ethic and effective communication skills

  • History of proven effectiveness in a fast-paced, dynamic environment, with experience in working with cross-functional teams that have defined and achieved high-value objectives

  • Developing organizational & analytical skills with the ability to analyze data, identify opportunities, and develop strategies that lead to business growth

  • Strong interpersonal skills able to influence individual contributors to C-Suite executives

Additional Requirements

  • Valid drivers' license and proof of auto insurance required.

  • 50% Travel required

MiTek Perks:

  • Flexible Paid Time Off - take as much time off as you need!

  • All Benefits begin on Day 1!

  • Profit Sharing Plan and Annual Incentive Plan

  • 13 Paid Holidays

  • 401k Plan with Matching Contributions

  • A variety of Medical, Dental and Vision Plans to choose from

  • Short-Term Disability and Life Insurance

  • Tuition Reimbursement

  • Career advancement and training opportunities!

MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.

www.mii.com


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