Dermatology Technician - Dermatology

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: Assisting in medical care of patients and supporting front desk functions as needed under the direction of the physician and charge nurse/office manager.

PRIMARY ACCOUNTABILITIES:

• Associate supports engagement through adherence to the I-CARE commitments

• Maintains current CPR certification, American Medical Technologist or National Healthcare Certification.

• Knowledge regarding location of emergency equipment/supplies and how to use such equipment/supplies.

• Familiar with the Health First Emergency Kardex and responsibilities as a Health First associate.

• Knowledge of sterile techniques in instrument preparation, calibration, and use.

Quality/No Harm:

• Appropriately performs patient triage, assists physician with office procedures and accurately document patient data.

• Room and discharge patient

• Provide accurate and timely Blu Light and assures prompt documentation.

• Procedure and surgery prepping

• Suture removals and wound checks/dressing changes

• Assist provider with procedures: laser and surgical.

• Ability to perform basic computer skills pertinent to job performance

• Document discussions between patient and provider.

• Provide pathology reports.

Customer Experience:

• Demonstrates and maintains working knowledge of front desk procedures and assists in these functions when dictated by workload.

• Communicates effectively with customers (patients, physicians, and other Health First Associates), practicing excellent customer relation skills at all times while organizing and directing daily medical technician functions.

• Ensures that all exam rooms and equipment are stocked, cleaned, and ready for the next patient.

• Mentors co-workers and students technical development.

• Schedules patient surgeries.

• Able to assist patients with scheduling questions by accessing the scheduling system and ability to print needed information.

• Provide patient follow up to ensure patients participation in their care.

• Provide procedure and surgery pre-op and post-op education.

Stewardship:

• Coordinates medical supply ordering with practice manager.

• Utilizes supplies/equipment in a proficient and cost effective manner when performing various procedures.

• Completes all required documentation and /or required forms.

• Demonstrates effective time management skills.

• Remains flexible and adaptable to changes in workflow, processes, etc.

• Accepts changes to the schedule or workflow based on patient volumes.

QUALIFICATIONS:

• High school graduate or equivalent required.

• Current AHA BLS Healthcare Provider completion card prior to start date and maintain.

• Certification through ACDT required within 90 days of hire.

• Ability to use and operate computer proficiency required.

• Good organizational and communication skills required.

• Knowledge of dermatology terminology and abbreviations preferred.

• Prior dermatology office experience a plus.

PHYSICAL DEMANDS:

• Must be able to stand, walk, bend and stoop for up to 12 hours, generally with 2-3 short breaks.

• Ability to lift up to 40 pounds unassisted and transfer patients from wheelchair or standing position to exam table; correct body mechanics necessary to avoid injury to patient or self.

• Visual acuity and hand/eye coordination to perform clinical tasks.

MENTAL DEMANDS:

• Ability to work in stressful environments.

• Ability to assess quickly, interpret data, assists physician in care and education of patients of various ages and levels of understanding.

• Demonstrates leadership ability and flexibility.

• Demonstrates knowledge of exposure to bio hazardous waste, MSDS substances.

COMPETENCY ASSESSMENT/SKILLS CHECKLIST:

• Clinical assessment skills.