Deputy Operations Chief For The State Emergency Operations Center

State Of Indiana Indianapolis , IN 46218

Posted 2 months ago

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Indiana Department of Homeland Security

The Indiana Department of Homeland Security ("IDHS") works 24 hours a day, 7 days a week to protect the people, property, and prosperity of the State of Indiana. We pursue this mission in order to achieve the highest level of safety and security for Indiana's citizens, businesses, and infrastructure. It is also IDHS's goal to efficiently and effectively mitigate and respond to threats and disasters, both natural and manmade. The IDHS team works tirelessly to achieve its vision by focusing on the following three values:

People. IDHS works to enhance the safety and security of Indiana residents by ensuring that first responders, such as firefighters and EMTs, are properly trained and certified to effectively and efficiently provide assistance during emergencies; supporting security measures during major events in Indiana; and continuously monitoring and standing ready to respond to potential hazards and threats.

Property. IDHS works to ensure that public buildings, such as businesses and schools, are compliant with fire and building codes; that our cities and towns are provided with continuous support and resources through our Emergency Operations Center in times of crisis; and that our critical infrastructure is protected from both physical and cyber-attacks.

Prosperity. IDHS works to ensure that economic activity will continue during and after a natural disaster or manmade crisis by administering disaster mitigation, response, and recovery grant funding from both the state and federal government; by planning and training so that IDHS is able to help minimize the impact of a disaster; and, when necessary, quickly assess damage and seek disaster relief assistance from the federal government.

Deputy Operations Chief

This position is the Deputy Operations Chief for the State Emergency Operations Center (SEOC). In this capacity the Deputy Operations Chief is responsible for assisting the Operations Chief with the management of all emergency support functions, personnel and coordination/liaison of all field response operations, specialty team deployments, and to coordinate the deployment of local response resources as state assets in accordance with the Mobile Support Unit (MSU) law, for emergencies, disasters and any other related activities including special field operations. This position is key to the success of any large scale disaster operations and will support coordination of all field operations. The Deputy Operations Chief also acts as the Operations Section Chief during the overnight shift during SEOC activations and whenever the Operations Chief is unavailable. Additionally, this position is responsible for the coordination of the Incident Management Teams and the training of state partner agencies, and district/county response personnel on state response plans, logistics plans, points of distribution (POD) plans, and other plans or procedures developed and implemented through the SEOC. Incumbent may deploy to the field as necessary to serve as a focal point for gathering information on hazard impacts, effects of loss and identifying immediate needs. This position also serves as the program manager for funding designated to support the Incident Management Teams and district response task forces (DRTF) or district/local response personnel.

A day in the life:

  • Assists Operations Chief in implementing decisions, directives, and policies issued by the Response Director, Response and Recovery Division Director, and the IDHS Executive Director.

  • Ability to make decisions based on law, rule, policy, or procedure, sometimes under pressure or time constraints, and communicate that decision to pertinent parties in a timely and professional manner.

  • Conduct assessments, develop sound financial plans and manage budgets, contracts, and agreements to maintain, repair, upgrade, or replace Regional Incident Management Team equipment; or funds sub-granted to district/local entities for the maintenance, repair, upgrade, replacement, or sustainment of district/local based response assets assigned to the Regional Incident Management Teams.

  • Must possess an in-depth knowledge of the Incident Command System (ICS), the National Incident Management System (NIMS), the All-Hazard Incident Management Team (AHIMT) program, the National Response Framework (NRF), and State Comprehensive Emergency Management Plan (CEMP).

  • Assist with the planning, development, and implementation of new programs, projects, and initiatives to support and/or improve State and local response operations.

  • May be required to develop training manuals and SOP's, justifications, emails, and notifications for dissemination within the division, agency, or externally.

  • Monitors federal guidance and directives from US DHS/FEMA that may impact operations and response issues. If changes to IDHS policies or procedures are necessary, the incumbent will make suggested changes and work with IDHS leadership to ensure changes are properly vetted and implemented.

  • Establish a working relationship with federal, state, and local authorities for both daily operations, as well as during disasters and/or emergencies. Duties may include coordination and critical decision-making regarding the deployment of resources during disasters.

  • Assist the Operations Chief with FEMA/US DHS, USACE, EPA, FBI and other federal partners regarding emergency response operations in the field. Coordinate with partner state agencies, district, and/or local public safety officials regarding response operations and deployments.

  • Provide 24/7 contact and availability for response to the SEOC, after-hour inquiries, and assistance to federal, state and local authorities. Have the ability to work long hours on little or no notice, including working any shift.

  • Manage operations training programs for the response section. Training programs may include but are not limited to: SEOC Operations Section Position Specific Training, Emergency Support Function classes, WebEOC classes, and SEOC exercises. All programs will comply with training division requirements.

  • Develop, coordinate, conduct, and refresh training of select personnel on Response Division equipment and resources, including but not limited to the Mobile Command Center (MCC), Incident Response Vehicle (IRV), Satellite Office Solutions (SOS) units, POD Cameras, Mobile Video Expansion Units, etc.

  • Coordinate training with and serve as the liaison and subject matter expert for response operations with all Incident Response Teams and DRTFs, etc.

  • Coordinate resources in support of state responses and local authorities. Must have the ability to work with a broad range of personnel from various agencies, both individually, as well as in a group environment.

  • Develop and deliver briefings and updates to senior management on emergency response issues. Advise on the availability of and make recommendations on appropriate response resources.

  • Assist the Response Director in the developing, gathering, and documentation of records related to the completion of EMAC REQ-As, Mobile Support Unit orders, Deployment Orders, and other documents relating to SEOC and response operations.

  • Must possess superior oral and written communication skills. Should be comfortable speaking before and briefing, large groups of high level personnel. Should also be comfortable facilitating by telephone or VTC during large conference calls and for daily operations.

  • Other duties as assigned.

What we're looking for:

  • Six (6) years' work experience in civil defense operations (including exercise design); government training; public administration; business administration; civil engineering; economic analysis; program development; program management; urban planning; education; in-service training; college teaching/research in any of the above areas. At least two (2) years of the required experience must have been within a public safety field.

  • Must have four (4) years of program coordination/work experience in the fields of Fire, EMS, EMA, or Telecommunications OR a degree from an accredited college in the related fields of Fire, EMS, EMA or Telecommunications. Prior experience working in an emergency operations center or similar environment and candidates who are Professional Emergency Manager (PEM) certified are preferred.

  • A bachelor's degree in a public safety related field or emergency management is preferred. Accredited college training may substitute for part or all of the professional experience.

  • An in-depth understanding of emergency management processes, including NIMS and ICS, are required.

  • Must possess the ability to make sound decisions regarding strategic state response operations.

  • Must have the ability to remain calm and make rational decisions during lengthy, stressful periods of time.

  • Knowledge of field operations and the ability to manage large scale operations is preferred.

  • Must have the ability to effectively manage and resolve conflict.

  • Excellent verbal, written/composition and problem solving skills are required. Must have the ability to pass a thorough background investigation.


The State of Indiana offers a comprehensive benefit package which includes:

  • Choose from four medical plans (including RX coverage), vision and dental

  • Wellness program that offers eligibility into a discounted medical plan

  • Health savings account, offered for most medical plans, includes state contributions

  • Deferred compensation account (similar to a private sector's 401 K plan) with employer match, as well as a choice between two fully funded pension plans

  • Group life insurance

  • Employee assistance program that allows for covered behavioral health visits

  • Paid vacation, personal and sick time off

  • The State of Indiana offers other generous leave policies covering a variety of employee needs.

  • New Parent Leave

  • 12 company paid holidays, 14 on election years

  • Qualified employer for the Public Service Loan Forgiveness Program

  • FREE Downtown parking

  • Want the specifics? Explore the Benefits of Working in State Government!

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.

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Deputy Operations Chief For The State Emergency Operations Center

State Of Indiana