Deputy Director Of Community Services

WHY JOIN #TEAMRC

While stepping into your next career, are you looking to impact a team and community positively? The City of Rancho Cucamonga seeks a passionate and innovative strategic leader dedicated to service as its new Community Services Deputy Director. The Community Services Deputy Director will be an action-oriented, emotionally intelligent team player who can lead a team of professionals, work with various stakeholders, and use excellent interpersonal skills to build and maintain relationships. The successful candidate will be passionate about delivering high-quality services, strengthening community connections, and leading by example.

City of Rancho Cucamonga

• Join Our Team! (vimeo.com)

The Community Services Department's mission is to engage the community by providing opportunities to play, celebrate, grow and be entertained through premier programs, outstanding services, and positive environments creating life-long memories.

• Staff: 150 (FT and PT)

• 5 community facilities and 30 parks

• Annual Budget: $8.9 million expenditure and $2.8 million revenue

• Recreation: Plans and implements senior and human services, special needs programming, facility management and rentals

• Entertainment: Plans and implements 25+ community special events annually, contract and host year-around live theatre in a 550-seat venue, as well as free outdoor art performances, oversee marketing goals to attain projected revenue

• Business: Manages department support services contracts, budget, capital projects, user fee analysis, department strategic plan

• Medical - $1,275 per month City paid

• Dental/Vision

• City paid

• Deferred Compensation

• 4% of base salary. City will match up to 2% of monthly base salary per month.

• Life Insurance - $50,000 base coverage of life insurance. Employees may purchase additional life insurance coverage with personal funds at the City's group rate.

• Administrative Leave

• 85 hours per fiscal year

• Dress For Your Day

• City Hound Program

• Baby on Board

To learn more about additional Team RC perks, please visit the benefits tab located at the top of the flyer - please note that some perks may not be available for certain positions and may require approval.

WHAT YOU WILL BE DOING HERE AT TEAM RC

The Deputy Director of Community Services will plan, organize, direct and coordinate activities of the department. Assume full management responsibilities for the development, implementation and oversight of divisions goals, objectives and outcomes. This position directly supervises assigned management, supervisory, professional, technical, and administrative support personnel. The selected individual will be an excellent communicator and proven team builder who mentors, expands staff development, and inspires staff to provide outstanding services.

Exciting projects ahead for the department include supporting the development of a park, facilities and recreation master plan, oversight of an all-abilities playground renovation, two community facility renovation projects, and a department cost of service assessment.

Strengths & Opportunities

Strengths

• Diverse services for all ages of the community

• Premier facilities and parks that are mandated and utilized to near capacity

• Strong partnerships and collaborations

• Knowledgeable, responsive, and resourceful staff

• Development of a business model for department sustainability

Opportunities

• Recruit, train, and retain an effective, flexible, and responsive workforce

• Be involved in personnel management, including assessing turnover rates and the related organizational impact

• Continue to explore trends in programming opportunities while balancing an aging infrastructure and built environment

An ideal candidate will be a passionate and dedicated professional with a proven track record in the field of parks and recreation management who has successfully led teams, managed budgets, and developed and executed strategic plans to enhance the quality of life for the community. With a commitment to sustainable practices, community engagement, and fostering a diverse and inclusive environment which align with the goals of the organization. A candidate must demonstrate leadership, creativity, and expertise in the role of Deputy Director to continue driving excellence and innovation in Community Services programs, events, and services.

This position might also be perfect for you if you:

• Are consistently humble through actions and words.

• Are composed and poised in stressful, politically charged environments.

• Are able to understand executive-level direction.

For more information about this position, please visit the job description.

This recruitment is open until filled. First initial review of applications will be April 9, 2024. Interviews are tentatively scheduled for April 23, 2024.

ARE YOU QUALIFIED

Education and/or Experience:

Equivalent to a bachelor's degree from an accredited college or university with major course work in recreation administration, public administration or business administration, or a related field and seven years of increasingly responsible experience in supervising and administering a broad range of recreation and social service programs that includes two years of managerial responsibility.

Knowledge, Skills, and Abilities:

Operational characteristics, services and activities of a comprehensive recreation program; principles of municipal budget preparation and control; principles of supervision, training and performance evaluation; modern office procedures, methods and computer equipment; ability to decide the time, place and sequence of operations within an organizational framework, as well as the ability to oversee their execution; recent developments, current literature and sources of information related to recreation services, planning and administration; public relations principles and techniques; ability to manage and direct a group of workers, including the ability to provide counseling, mediation, conflict resolution and team building. Ability to persuade, convince and train others. Organize, direct and implement recreation programs suited to the needs of the community; considerable knowledge of park development and associated facilities; working knowledge of programs for maintaining security and enforcing regulations at parks and recreational facilities; elicit community and organizational support for recreation programs; ensure program compliance with Federal, State and local rules, laws regulations; select, supervise, train and evaluate staff; perform responsible and difficult work involving the use of independent judgment and personal initiative; understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities; interpret and apply administrative and department policies and procedures; coordinate and compile information and statistics into complete records and reports; operate and use modern office equipment including a computer; work cooperatively with other departments, City officials and outside agencies; analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Ability to analyze and categorize data and information using established criteria, in order to determine consequences and to identify and select alternatives; communicate clearly and concisely, both orally and in writing; establish and effective working relationships with those contacted in the course of work including a variety of City and other government officials, community groups, and the general public.

WHERE DO YOU GO FROM HERE

APPLICATION PROCESS: All applicants are required to apply online at www.cityofrc.us. This position is open until filled or until a sufficient number of applications have been received.

Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification. Resumes may be attached to completed application form as supplemental information and will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process. All candidates will be notified of their application status by email throughout the recruitment process. Candidates invited to compete in the examination process, who successfully pass the examination process, will be place on an eligibility list. The candidate on the eligibility list who most closely meets the requirements of the City may be selected to receive a final offer. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position.

Successful candidates shall be required to:

Pass a reference and background verification. References will not be contacted until a mutual interest has been established; and

Provide proof of a valid California driver's license and be insurable; and

Pass a pre-employment medical exam which includes a Tuberculosis (TB) Exam;

If hired, candidate will be required to complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America and furnish proof certifying legal authorization to work in the United States.

The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In accordance, the City will provide the U.S. Citizenship and Immigration Services and, if necessary, the Department of Homeland Security and Social Security Administration, with information from each new employee's Form I-9 to confirm work authorization. For additional information regarding E- Verify, the Federal Government's online employment eligibility verification system, please visit www.uscis.gov.

Disclaimers

The City of Rancho Cucamonga is an Equal Employment Opportunity Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy which may preclude you from being hired if the City employs a relative. The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources. For information on Employee Rights under the Family and Medical Leave Act, please click here. There is a no smoking policy in effect in all City Offices and vehicles. Finally, please note that the provisions of this bulletin do not constitute a contract expressed or implied and any provisions contained in this bulletin may be modified or revoked without notice. Questions regarding this recruitment may be directed to Human Resources at Careers@CityofRC.us. Applicants may wish to visit the City's official website at www.cityofrc.us for more information.

• Retirement

• California Public Employee's Retirement System (CalPERS)

• Medical - $1,275 per month City paid

• Dental

• City paid

• Vision

• City paid

• Deferred Compensation

• 4% of base salary. City will match up to 2% of monthly base salary per month.

• Life Insurance - $50,000 City paid

• Administrative Leave

• 85 hours per fiscal year

• Vacation

• 80 hours per year increasing to 180 hours after 15 years of service. Buyback option of up to 160 hours per fiscal year.

• Holidays

• 14 paid holidays including three discretionary holidays

• Sick leave

• 120 hours per year

• Personal Leave

• 40 hours of sick leave or vacation time may be used for personal leave per fiscal year

• Bereavement Leave

• 80 hours paid bereavement leave as needed

• Tuition Reimbursement - $2,300 per fiscal year

• Long-Term Disability (LTD)- City paid

• Flexible Spending Account (FSA)- Medical and Dependent Care available

• Voluntary Employee Benefit Association (VEBA)- Employee pays mandatory $20 bi-weekly basis

Additional Team RC Perks

• Flexible work schedule

• Remote work

• Bring your dog to work

• Baby on board

• Dress for your day

• RC cares

• Payroll deduction for Camp Cucamonga Summer Camp

• Lunch and learns

• Corporate discount rate at 24 Hour Fitness

• Access to our on-site gyms at City Hall and Public Works (equipment includes treadmills, weights, Peloton bikes, elliptical etc.)

• Jet Dental - an onsite dental service

• Employee Assistance Program (EAP)

• Employee wellness and development programs

• Take your kid to work day, Health Fair, Staff development day, Leadership academy, Take your co worker to work day, Know your numbers)

• City tour

• New employee Mixer and welcome basket

• Employee activities committee

01

Describe a situation where you had to work with a difficult person. How was the person difficult and how did you handle it?

02

What has been the most difficult project you have ever had to complete?

03

Provide an example of a mistake you have made. What did you learn from your mistake?

Required Question

Agency City of Rancho Cucamonga

Address 10500 Civic Center Dr.

Rancho Cucamonga, California, 91730

Phone (909) 774-2418

Website http://www.cityofrc.us