Deputy Director - Support Services Division - Environment Services Department - U2505 (Unclassified)

Ready to Lead and Innovate in Environmental Services? Under the guidance of our Department Director and Assistant Directors, you'll take the helm of the Environmental Services Department's Support Services Division. Dive into a dynamic role where you'll orchestrate essential functions, from budget strategy and accounts management to payroll and IT innovation. Lead a passionate team of 77 professionals, driving excellence in Clean SD, Collection Services, Disposal and Environmental Protection, and Waste Reduction. Shape the future of our city's environmental efforts and open doors to exciting growth opportunities within the department!

Key Areas of Responsibility:

• Manage a diverse group of internal functions to support the Department's mission.

• Consistently meet deadlines imposed by other City departments to support their work.

• Promote and advance a culture that recognizes safety as an integral component to successfully completing our work.

• Plan, manage, and implement program improvements and efficiencies.

• Manage and provide oversight of program personnel, contracts, agreements, and systems.

• Interact frequently with staff and serve as a model of working in a very diverse environment.

• Promote great customer service in all aspects of work.

• Address and resolve customer service issues.

• Act as a liaison to other departments and recognized employee organizations.

• Perform other duties and special projects as assigned.

Minimum Qualifications:

• Bachelor's Degree in Public Administration, Business Administration, Finance, or a related field, and

• Five (5) years of professional operations and management experience or five (5) years of professional budgetary/fiscal and/or administrative/organizational analysis experience in a government entity, or

• Any combination of education and experience that can demonstrate these qualifications.

Desirable Qualifications:

The ideal candidate will possess the following qualifications:

• Unquestionable integrity with a proven commitment to environmental protection and resource conservation.

• A commitment to public service, fiscal responsibility, and innovation in government.

• Strong interpersonal leadership skills and an active and genuine commitment to advancing diversity, equity, inclusion, accessibility, and belonging in the workplace.

• Ability to successfully manage multiple teams; apply rewards, recognitions, and discipline processes; and comply with administrative policies and procedures.

• Ability to work in a fast-paced, dynamic, deadline-driven environment and to handle multiple projects and deliver superior service to multiple customers simultaneously.

• Excellent written and verbal communication skills demonstrating the ability to communicate effectively to different audiences, including staff, various levels of City management, elected officials, recognized employee organizations, external businesses, and members of the public.

• Demonstrated knowledge of strategic planning processes and goal-setting practices and experience in developing and managing operating budgets.

• Creativity and innovative problem-solving skills and an ability to proactively identify and resolve issues.

• Strong quantitative analytical abilities, including a thorough understanding of common data analysis tools and programs.

Benefits:

The City offers a robust benefits package that includes:

• Defined retirement plan, including pension reciprocity, dependent on an employee's eligibility status (new hire, rehire, etc.). 

• A wide variety of cafeteria-style health and wellness plans or in-lieu cash waiver.

• 11 paid City holidays per calendar year and 1 floating holiday per fiscal year.

• Approximately 176 hours of paid annual leave for an employee's first 15 years of service, and approximately 216 hours for 16+ years of service.

• Up to 24 hours of paid discretionary leave per fiscal year.

• Up to 320 hours of paid Parental Leave per childbirth or placement of a child.

• Up to 40 hours of paid Bereavement Leave per fiscal year.

• Tuition reimbursement up to $2,000 per fiscal year, and complimentary LinkedIn Learning professional development opportunities.

• Free transit pass (including MTS Trolley, MTS Bus, and all Rapid and Rapid Express bus services).

• Access to premier City golf courses at a discounted rate.

• Reduced-rate fitness center memberships.

• City-paid life insurance.

For additional details, please review the Benefits Summary for Unclassified Employees  (Download PDF reader) or contact the Benefits Division of the Risk Management Department at (619) 236-5924.

The Department: 

(The Environmental Services Department (ESD) ensures that all residents of the City of San Diego are provided with a clean, safe, and ecologically sound environment. The Department pursues waste management strategies that emphasize waste reduction and recycling, composting, and environmentally sound landfill management to meet the City's long-term waste management needs. The Department has provided refuse pickup for more than 100 years and curbside recycling and yard waste collection for more than two decades. The Department has 610 budgeted positions (FY 2025), a budget of $192 million, and generates more than $88.9 million in revenue. Its business operations and responsibilities highly impact the citizens of San Diego. The Department consists of five Divisions including: Clean SD, Collection Services, Disposal & Environmental Protection, Support Services and Waste Reduction. Learn more about them below!

The Support Services Division facilitates the Department's delivery of quality environmental programs through the provision of administrative and regulatory support, contracting and fiscal management, intra-department facility maintenance, information systems management, customer service, safety, training and employee development programs. The division functions as a multifaceted resource to the Department, highlighting the commitment to customer and environmental stewardship.

The Clean SD Division is responsible for managing the waste abatement components of the Clean SD Program which includes abatement of homeless encampment abatements, enforcement of citywide solid waste codes, removal of illegal dumping, waste abatements, providing roll-off bin services to City facilities, organizing planned curbside cleanups, removing dead animals in public rights of ways and conducting sidewalk sanitation to protect public health.

The Collection Services Division provides collection and disposal of residential refuse, collection and proper handling of recyclables and organic waste, and collection of litter from street litter containers in business districts.

The Disposal & Environmental Protection Division operates the Miramar Landfill and Greenery. The Division maintains eight closed landfills and eight inactive burn sites; ensures regulatory compliance of the City's underground fuel storage tanks; performs inspections and manages abatements of lead and asbestos in City facilities; and provides public education on lead and asbestos, and disposal services of household hazardous waste.

The Waste Reduction Division is responsible for managing the Non-Exclusive Solid Waste Collection Franchise system, waste diversion programs, zero waste planning, Senate Bill 1383 reporting and compliance, recycling education and technical assistance, and programs for residents and businesses.

The mission is: Manage solid waste in a way that champions sustainability emphasizing resource conversation and protection of the environment.

The vision is: To be a leader in the waste management industry and provide first in class service to all San Diegans

The City:

With more than 1.4 million residents, the City of San Diego is the eighth largest city in the United States and the second largest in California. The City of San Diego's strong economy, diverse population, great educational institutions, unsurpassed quality of life, and world-renowned location make it the ideal place to work, live, and play. With its great weather, miles of sandy beaches, and major attractions, San Diego has something to offer for everyone.

The City's Mission, as stated in the Strategic Plan is "Every day we serve our communities to make San Diego not just a fine city, but a great City." The City's Vision is "Opportunity in every neighborhood, excellent service for every San Diegan".

As one of the region's largest employers, the City of San Diego employs nearly 12,000 highly dedicated employees and has a combined Fiscal Year 2024 operating and capital budget of approximately $5 billion. Additional information about the City of San Diego can be found on the City's website.

Pre-Employment Requirements and Screening Process:

Employment offers are conditional, pending the results of all screening processes applicable to the position. All the processes required by the City of San Diego must be successfully completed before employment begins. Please refer to the City's pre-employment requirements and screening process webpage for additional information.  Nothing in this job posting constitutes or should be construed as part of an express or implied contract for employment with the City of San Diego.

Application Instructions: Kindly adhere to the instructions provided in the "Selection/Application Process" section below, we regret to inform you that online applications will not be considered.

Selection/Application Process:

To be considered for this position, you must submit the following items to the Human Resources Department at: HumanResources@sandiego.gov

1. Resume;

2. Letter of Interest, highlighting your relevant work experience and qualifications for this position; and

3. List of three professional references.

NOTE(S): 

• Attachments must be submitted in either PDF or Word Document format.

• Reference Recruitment Number U2505 in the Subject Line.

• Candidates are encouraged to apply promptly as interviews and selection may begin upon receipt of resumes from qualified individuals.

Following the closing date, resumes will be screened according to the qualifications outlined above and the most qualified candidates will be invited to interview.  If you have any questions, please email the City's Human Resources Department at HumanResources@sandiego.gov.

The City of San Diego has an active Equal Opportunity/ADA Program for employment and vigorously supports diversity in the workplace.