Depot Repair Technician II

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Discover Impactful Work:

As a DRT II, you're a key member of a dedicated and encouraging Depot Repair Team, providing outstanding levels of service to delight our customers. Responsibilities will be to quickly and effectively fulfill repairs of outstanding workmanship that satisfy the highest quality and business standards.

A day in the Life:

• Clean, inspect, and detail pre-repair condition of all repairs.

• Perform system and component failure analysis using validated diagnostic troubleshooting techniques.

• Replace all non-conforming and preventive maintenance parts as needed.

• Fully test and calibrate completed repairs, and provide comprehensive test data, documentation, and service reporting.

• Handle most record keeping functions for Return Authorizations, Service Quotes, and Service Orders.

• Drive lean practices and continuous improvement events central to our service business.

Keys to Success:

Education

• 2 year Technical College / Vocational Program Degree or meaningful service work experience.

Experience

• 2+ years of experience in a fast paced multi-tasking service and/or customer support environment.

• Customer Service Abilities

• Ability to use tools and multi-meters.

Knowledge, Skills, Abilities

• Basic knowledge of analytical instrumentation, environmental chemistry, pneumatics, and mechanics.

• Ability to follow work instructions, test procedures, wiring diagrams, schematics, and repairs through to completion is required.

• Some experience with Microsoft Office package (Word, Excel, and Power Point) and database applications (CRM and ERP tools).

Physical Requirements / Work Environment

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

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