Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Deposit Systems Representative I

Expired Job

First Mid-Illinois Bancshares, Inc. Mattoon , IL 61938

Posted 2 weeks ago

Deposit System Representative I


Responsible for the basic daily functions of the Branch Systems department. These functions include, assisting with the daily processing and settling of wires, online banking problem resolution and trouble-shooting, supporting the branches with online banking and cash ordering questions and problem resolution and trouble-shooting for BPM and Teller issues.


  • Responsible for assisting in the processing and settling procedures for wire transfers ensuring security of the transaction, validation of the customer and funds availability and training for the front-line staff.

  • Works closely with Wells Fargo settling procedures and initiating foreign wires.

  • Updates customer records and establishes new customers on the system for Business Online Banking and Business Bill Pay.

  • Handles customer support for Business Online Banking Customers including resets internet banking passwords for Business Customers.

  • Works closely with the branches to answer questions, solve problems, help with complex transactions and explain policies and procedures.

  • Monitors transaction trends for fraudulent activity. Takes initial action on discovered fraud cases to limit exposure to First Mid and customers then escalates to BSA and Fraud.

  • Maintains and updates the various customer agreements for Wires and Business Online Banking products.

  • Works closely with the branches to trouble-shoot basic BPM and teller system issues.

  • Manages the Branch Systems email box and monitors incoming correspondence so that it is handled timely.

  • Back-up for various branch system products.

  • Cross-sell bank products and services in a professional manner.

  • Completes required training associated with job function

  • Performs other duties as assigned.


  • Adequate level of computer skills.

  • Adequate knowledge of electronic services programs, products and computer applications. Good knowledge of bank operations and banking regulations in order to answer or resolve customer questions.

  • Good organizational, communication and management skills.

  • Solid understanding of financial institution policies and procedures.

  • Strong computer and Internet skills.

  • Adequate level of interpersonal skills to interact with customers in a professional manner.

  • Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment.


  • Associates degree with an emphasis on business, finance, computer science or related field preferred.

  • Minimum of 1-3 years banking experience preferred.

This Job Description describes the general nature and level of work performed by the individual assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Member Services Representative Saturday Sunday (1100 Am To 700 Pm)

Planet Fitness

Posted 1 week ago

VIEW JOBS 11/5/2018 12:00:00 AM 2019-02-03T00:00 Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements * Customer service background preferred. * Basic computer proficiency. * A passion for fitness and health. * Upbeat and positive attitude! * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. Planet Fitness Mattoon IL

Deposit Systems Representative I

Expired Job

First Mid-Illinois Bancshares, Inc.