Deposit Operations Manager

Collins Community Credit Union has an immediate opening for a Deposit Operations Manager. As a Deposit Operations Manager, you will be responsible for overseeing the daily operations of the deposit services of the Credit Union. You will ensure efficient processes for handling member transactions, monitoring account activity, and maintaining compliance with banking regulations.

Responsibilities:

• Develop and implement strategies to optimize deposit operations and enhance Member service.

• Supervise and train staff to ensure accurate and timely processing of quarterly tax reporting, oversight of monthly statements, processing exceptions, overdrafts and returned checks.

• Monitor transaction activities to detect and prevent fraudulent or suspicious behavior.

• Collaborate with other departments to resolve member inquiries and issues.

• Performs year end processing including corrections, entering split interest, loan statements and notices. Provides back up support to other positions within the Operations Department.

• Performs duties related to debit cards that may including debit card ordering, general maintenance, plastics reissuance review, electronic journal download, report retrieval and general branch support.

• Ensures all debit card disputes, charge back request, fraud, card declines, lost/stolen issues are processed in a timely manner while maintaining quality control and productivity standards, and ensuring that established guidelines are appropriately followed.

• Stay informed about changes in banking regulations and ensure compliance within the department.

Qualifications:

• Proven experience in deposit operations or a similar role within the financial industry.

• Strong understanding of banking policies, regulations, and compliance requirements.

• Excellent leadership and communication skills.

• Proficiency in financial software and Microsoft Office applications.

What You Receive from Employment with CCCU

A Comprehensive Health, Wellness and 401k package. Its our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. We live our Core Values with Purpose and believe putting our employees first will enable and embolden them to put our membership first.

What we offer you; Competitive Pay, Bonus, and Benefits Package; 401k Match, Tuition Reimbursement, Disability Insurance, Employee Discounts, Career Training & Development Opportunities

Collins Community Credit Union is an EEO Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans and individuals with disabilities to apply for career opportunities with the Credit Union. We are an E-Verify Employer.