Deposit Analyst

Umpqua Bank Portland , OR 97228

Posted 2 months ago

In this role, you will conduct data research and analyses, which will directly influence build and change decisions across the product spectrum. You will mine data to find insights about how products are performing and develop hypotheses for change. You will get the opportunity to present your findings and assist in developing product change ideas, working as part of a larger multi-functional team. In addition, you will monitor product launches and collect qualitative data from across the organization to determine how products are supporting our goals to grow the bank. Finally, you will interact with potential partners and evaluate partnerships that support achievement of revenue and profit objectives as well as contribute to the bank's growth strategy.


  • Build familiarity with the bank's data sources and demonstrate competency in data collection, analysis and interpretation. Form solid conclusions supported by data and create and deliver presentations to communicate key findings to senior management.

  • Build financial profitability models to regularly evaluate product performance as well as partnership opportunities as they arise.

  • Conduct competitive analyses to determine opportunities to improve our product lineup.

  • Use data to identify patterns and trends in product usage. Interview sales staff to understand how products are sold and collect qualitative data from customers about our products.

  • Assist in audit and compliance exams by being an expert in how our deposit products work as well as being the go-to person for information about our products.

  • Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.


  • Bachelor's Degree in Business, Finance, Economics, Mathematics, Science or Engineering is required.

  • Ability to conduct business/product analysis using multiple data sources required.

  • Working knowledge of bank products and services.

  • Solid written and verbal communication, presentation skills, and project management skills. Ability to present to small and large audiences. Ability to present findings and recommendations to the most senior levels of the organization.

  • Solid ability to work effectively with customers, individuals and groups across the company and with vendor partners to achieve positive customer experience.

  • Experience working in an Agile environment also beneficial.

Physical Requirements and Working Conditions

Work involves:

  • sitting

  • walking

  • lifting up to 25 pounds.

  • Occasional travel in the Pacific Northwest

No relocation offered.

About Us

We do things a little differently here at Umpqua. Our retail stores serve as community hubs, our associates are given up to 40 hours of volunteer time each year, and we're never satisfied with the status quo. It's no wonder we've made "Fortune's 100 Best Companies to Work For" eight years in a row. But greatness has no finish line, so we continue every day to keep people at the center of everything we do. We focus on building relationships, understanding our customers' needs and connecting to people in new and innovative ways - always staying true to our mission of providing personalized banking for all people, whenever and however they prefer to bank.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Specialty Deposit Solutions Relationship Manager

Homestreet, Inc

Posted Yesterday

VIEW JOBS 4/3/2020 12:00:00 AM 2020-07-02T00:00 EO/AA Employer including Vets and Disabled Qualified applicants with arrest and conviction records will be considered in accordance with legal requirements. Job Description Summary Specialty Deposit Solutions Relationship Manager is responsible for the acquisition of new, complex commercial deposit clients and the expansion of existing deposit relationships while delivering a high level of customer service to the clients of the Bank; working closely and in cooperation with other HomeStreet Bank departments and services. This position builds and manages an assigned deposit portfolio and is responsible for growth, maintenance, retention and profitability of these deposit accounts. Cross-sells the bank's products and services in order to enhance and grow the bank's deposit relationship and makes referrals to other departments within the bank. Job Details Primary Functions: * Identify client/prospect deposit account needs, create and customize proposals for new and additional business that develops and enhances client relationships * Function as primary point of contact for assigned Commercial Banking deposit clients; escalate issues to other areas of the bank as appropriate * Maintain regular contact with clients in order to promote client retention * Maintain thorough records of our activities with each prospect / client to ensure fluidity of communication with multiple touch points throughout the relationship * Deliver the highest level of customer service to both external clients (Commercial Banking) and internal clients-business partners * Ensure the quality, accuracy and timeliness of the overall administration and management of assigned relationships * Manage the profitability of assigned deposit relationships * Maintains a strong working knowledge of the Bank's products and services especially with regard to deposit and cash management products and services * With the assistance of Commercial Deposit Services, open and maintain deposit accounts (checking/savings/money market/CDs) for Commercial Banking clients in accordance with all banking laws and regulations, including USA Patriot Act, BSA/AML, and in compliance with audit requirements. * Work directly with Cash Management to assess client's complex treasury products and services needs and delivering industry specific digital solutions * Engages with Commercial Real Estate and Residential Construction teams to leverage a "One Team" approach in acquiring the client's full relationship * Sales experience in a salary plus incentive environment * Cross-sell the Bank's products and services and ask for referrals from existing clients and other business referral sources * Participate in joint calls as appropriate - to develop new business, to provide support and assistance to the Bank's current deposit clients, and to ensure customer satisfaction * Under guidance of Team Leader, manages and monitors assigned deposit portfolio, communicating directly with depositors as appropriate * Provides advice and counsel to prospects and customers regarding deposits and related matters, representing the Bank's best interests at all times * Consistently operates in compliance with banking laws and regulations, established Bank policies and procedures, audit and security policies * Performs other duties as assigned by Management Qualifications: * 10 years of senior level knowledge and experience in commercial bank operations, deposit products, complex treasury products / current technology trends, sales, new accounts administration, and client contact/customer service * A BS/BA degree or higher in business administration, economics, accounting, finance, or other business-related field or relevant education and experience * Motivated self-starter with a high level of initiative and demonstrated commitment to facilitating the growth and development of the Bank * Ability to work independently (self-starter), set priorities and handle multiple tasks * Impeccable personal integrity/judgement and ability to maintain confidentiality of customer information and data * Positive attitude and team player approach, with excellent customer service skills for both internal and external customers * Must possess excellent communication skills and customer service skills with a high level of professionalism, whether on the phone, in person, or in writing * Demonstrated ability to problem solve and work in an organized manner on multiple projects * Good written and verbal communication skills with the ability to be persuasive one-on-one, as well as in a group setting * Strong desire to serve and act in the best interest of the client and the bank-effectively managing client relationships * Independent thinker who has the desire to work in a fast-paced organization * Possess computer skills including knowledge of Word and Excel Mental and Physical Considerations: * Able to operate a Personal Computer and view information on a monitor. * Must be able to sit for many hours each day. * Must be able to communicate via telephone and possess dexterity to include filing document, reaching and bending. * May be required to stand for extended periods of time. * Ability to lift or carry up to 10 pounds * Ability to speak and understand English and express ideas and have difficult conversation in person and over the telephone * Ability to listen and comprehend speech. * Ability to problem solve, make decisions, interpret data and information, read, write and organize information in an orderly manner. * Ability to travel to markets and sales meetings as appropriate, 25-40% Work Environment: * Normal business office environment. * Ability to work in artificial light for extended periods of time * Working remotely in markets throughout the HomeStreet footprint This Position Description may not be limited to the Functions and Requirements as outlined, now or in the future. For example, changes in corporate needs, position demands, or individual performance may result in changes to the Functions or Requirements of this position. Area Commercial (Sales) Homestreet, Inc Portland OR

Deposit Analyst

Umpqua Bank