Deployment Support Engineer

NTT Data Corporation Palo Alto , CA 94306

Posted 7 months ago

Req ID: 60371

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Deployment Support Engineer to join our team in Palo Alto, California (US-CA)


  • Facilitate and lead troubleshooting and debugging activities.

  • Develop and maintain change control, technical documentation and knowledge base articles for the internal support team and customers.

  • Work with engineering and IoT sensor and analytic suppliers to keep abreast of technology changes and impact to customer deployments.

  • Conduct ongoing market research staying abreast of developments and technologies related to Smart applications.

  • Work with vendors to configure audio and video analytics end to end from device to Customer UI.

  • Perform remote deployments on cloud and customer data centers.

  • Provide regular review and monitoring of individual sensors for end to end functionality with the UI.

  • Be consulted for detailed customer Bill of Materials and responsible for delivery of comprehensive customer installation instructions.

  • Perform continuous integration and testing of Smart applications.

  • Occasionally travel to conduct customer site surveys to identify and confirm use cases for video and audio analytic requirements are suited to the environment (for example: trip wire, crowd counting, traffic monitoring).

Mandatory Experience:

  • 7+ years of overall technology experience

  • 5 years of experience with one or more skills in each of the following categories and ability to learn more as the platform landscape changes:

  • Designing, developing, testing, and integrating microservices

  • Distributed version control systems: GitHub/BitBucket

  • Agile, Scrum, and Kanban

  • JIRA to manage Agile sprints

  • Shell scripting

  • Linux, windows and Unix command line
  • Deployments of Container-based, Dockers, Kubernetes

  • Network Security Access lists, VPN tunnels, Routing and Switching

  • Load Balancers

  • Knowledge of REST APIs

  • VMware vCenter, vSphere, NSX

  • Modern CICD Frameworks such as Jenkins pipeline builds;

  • Windows Server management, patching and troubleshooting.

Additional Skills:

  • End to end application troubleshooting from endpoint devices to UI
  • Strong knowledge of databases
  • RDBMSs (mySQL, MS-SQL, Oracle etc.) and unstructured (Cassandra, MongoDB, MariaDB or couchDB etc.)
  • Experience with deployments on AWS, Azure and GCP
  • Solid understanding of RESTful services testing.

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.

NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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