Department Specialist - Mission Valley West

The Gap San Diego , CA 92140

Posted 2 weeks ago

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find fabulous fashion at affordable prices online and in one of our 1,000+ stores globally. Old Navy celebrates a workplace that's just as diverse as our customers. Fun, fashion, family and value are at the heart of everything we do. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

Old Navy a brand for everyone a place for you!

Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. What we believe in today is exactly what we believed in when we started: we're on a mission to democratize fashion and make shopping fun again. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find their must-have fashion essentials online as well as in one of our 1,000+ stores located globally.

As part of the Field organization, you make the brand come to life for our customers. Our stores are fast paced, fun, diverse and full of passionate people who love fashion. The Field offers endless opportunities to grow your career and be a leader of your peers, of teams, of a business, and in the community.

Old Navy a brand for everyone, a place for you!

Job Summary:

As the Department Specialist, you drive profitable sales growth by planning and executing company merchandising direction in your assigned department to drive sales and deliver standard operating procedure execution (i.e. markdowns, signage, replenishment, marketing). As the subject matter expert for all brand merchandising training, product standard operating procedures, tools and resources, you are also responsible for ensuring Brand Associates are trained and meet merchandising standards and productivity expectations. Your department consistently represents brand standards and company strategies. You are responsible for flexing to drive profitability based on our brand's merchandising principles and financial analysis.

As an Old Navy leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Department Specialist, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. You make decisions and collaborate with other members of your store leadership team to prioritize work based on business needs and company direction.

Key Competencies:

  • Planning

  • Functional and Technical Skills

  • Learning Agility

  • Decision Quality

  • Business Acumen

  • Informing

Note: This position description indicates the general nature and levels of work, knowledge, skills, abilities and other essential functions expected for the aforementioned position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required.

Qualifications:

  • Must be at least 18 years of age

  • College degree or equivalent work experience preferred

  • 2-3 years of soft lines and visual merchandising experience preferred

  • Ability to effectively communicate with customers and employees

  • Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 50 lbs.

  • Ability to work a flexible schedule (including travel) to meet the needs of the business, including evenings, overnight and weekend shifts

KEY BENEFITS:

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.

  • One of the most competitive Paid Time Off plans in the industry.*

  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*

  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*

  • Employee stock purchase plan.*

  • Employees receive medical, dental, vision and life insurance.*

  • Employees can apply for tuition reimbursement.*

  • Family care programs.

  • Commuter benefits.

  • Pet Discount Program.

  • For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.

Apply


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Reservations Sales Representative Mission Valley Office

San Diego Zoo

Posted 4 days ago

VIEW JOBS 1/17/2019 12:00:00 AM 2019-04-17T00:00 JAMBO! It all began with a ROAR over 100 years ago! San Diego Zoo Global is a conservation organization dedicated to the science of saving endangered species worldwide. San Diego Zoo Global operates three world-class facilities: the San Diego Zoo, the San Diego Zoo Safari Park, and the San Diego Zoo Institute for Conservation Research. Our organization's vision - we will lead the fight against extinction. Help us to make a difference for wildlife and begin your adventure with a career at the San Diego Zoo Join the dedicated crew who are passionate about what they do and strive to create unforgettable experiences for our guests. Share your knowledge, skills and commitment to provide GRRREAT Customer Service and be a part of the ROAR with San Diego Zoo Global! Put your Passion for Wildlife to Work Location – Mission Valley Office Duration - Year Round Positions available - 3 Attire while on adventure- The Society has a very conservative grooming policy. Tattoos may not be visible or must be appropriately covered while on duty. Jewelry may be worn if it does not detract from a well-groomed look or create a safety hazard. No facial or tongue piercing. Amenities - Located in our Mission Valley offices, this adventure offers ZOO Perks which include discounts on food/premium products, free and discounted admission to local attractions, and accrual of vacation and sick time (exception for some grants and Summer Fellowships). (Non-union positions) Hourly wage is commensurate with experience NOTE: Current Union employees considering a Non-Union position are advised to familiarize themselves with all the differences including Health Benefits and Pension. See HR for details. Requirements include: The Reservation Sales Representative position requires selling tickets, tours and memberships and processing reservations in a computerized system. Requires excellent verbal/written communication and customer service skills. Prior sales experience is required. Applicants must be able to work effectively with others in a multi-task environment and be detail oriented. Experience and knowledge of reservation computer ticketing systems are preferred. Bi-lingual in Spanish is desirable. Selected candidate must be available to work any of the seven days of the week (including various morning and afternoon shifts, weekends and holidays), approximately 24 hours per week. May be required to work additional hours during peak business seasons (Summer, Winter holidays, Spring Break, etc.). (Posted 1/15/19) Deadline to submit application: Sunday, January 27, 2019 San Diego Zoo Global is a smoke-free workplace THIS EMPLOYER PARTICIPATES IN E-VERIFY SAN DIEGO ZOO GLOBAL IS AN EEO/AA/DISABILITY/PROTECTED VETERAN EMPLOYER Job Requirements: PLEASE SEE JOB CLASSIFICATION BELOW: PRIMARY PURPOSE The Reservation Sales/Membership Representative performs all job duties with an attitude that reflects San Diego Zoo Global's mission and vision of saving species worldwide by uniting our expertise in animal care and conservation science with our dedication to inspiring passion for nature and leading the fight against extinction. The Reservation Sales/Membership Representativesells SDZ Global products for Admission, Memberships, Tours and Programs. This position reports to Manager – Reservation Sales. ESSENTIAL FUNCTIONS * Resolve customer service concerns * Services incoming telephone calls in a Sales and Customer Service Call Center * Cultivates Member relationships to build philanthropic interest * Sells and/or provides information about tickets, tours, and programs * Sells and/or provides information about memberships, yearly passes, magazine subscriptions, and associated events * Up sells memberships when appropriate * Responds to Customer Service inquiries * Processes payments and refunds * Maintains reservation and membership records * Maintain tour/program inventory and schedules * Provides support to event coordinators and outside sales staff as required * Conducts special projects as assigned * Represents SDZ Global at consumer trade show or events as needed * Adheres to all SDZ Global and department policies and practices * Practices the GRRREAT Customer Service Standards REPRESENTATIVE DUTIES * Sells SDZ Global products for Admission, Memberships, Tours and Programs by providing product information, booking reservations, processing order payments, and fulfilling ticket requests * Representatives resolve customer service concerns following established department policies and procedures. * Sells and/or provides information about tickets, tours, and programs for individuals, groups, and contracted clients * Responds to Customer Service inquiries from Members and/or the general public and offers appropriate information to generate additional sales and/or resolve guest concerns * Prints and processes ticket orders * Processes and produces correspondence as necessary * Produces/maintains routine documents and logs ANCILLARY FUNCTIONS Performs related duties and responsibilities as required. QUALIFICATIONS Examples of representative qualifications include experience in sales, customer service or telemarketing (call / ticketing center preferred) involving customer contact; Bilingual Spanish language skills desirable. Knowledge of: * Computer programs (i.e. word processing, spreadsheets, database systems) * Basic math skills * Cash handling skills Ability to: * Use effective customer service skills * Create and maintain accurate records * Effectively organize and be detail oriented * Communicate effectively (verbal and written) * Work effectively in a team and structured environment WORKING ENVIRONMENT Office environment. PHYSICAL DEMANDS Prolonged sitting and computer use; moderate walking, standing, lifting approximately 20-25 pounds. ALL EMPLOYMENT IS CONTINGENT UPON PASSING A DRUG SCREEN. SOME EMPLOYMENT IS CONTINGENT UPON PASSING PRE-PLACEMENT TESTING. San Diego Zoo San Diego CA

Department Specialist - Mission Valley West

The Gap