Department Services Aide (Entry, Journey, Experienced) - Library Security Monitor

Description

This is Part Time, Non Permanent position

Here in Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have outstanding opportunities available, as we're looking for the "right people" to serve as Department Services Aide-Security Monitor with the Community and Library Services Department.

Hours worked per week may vary -This is a part-time/on-call job opportunity.

The ideal candidatemust possess effective and cooperative communication and interpersonal skills and have the ability to relate to a diverse group of people.

Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 - June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7 1/2% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS retired annuitants.

Examples of Essential Duties

This assignment is for Library Security Monitorand the duties for this assignment are:

• Provides general assistance to library visitors and staff, in matters relating to building security, safety and maintenance.

• Greets library users, makes them feel welcome, and directs them to appropriate service desks.

• Interprets, explains and enforces library policies to the public.

• Provides regular patrol and monitoring of Central Library building and grounds.

• Works to help diffuse difficult situations and if needed, escorts disruptive patrons from the building, and reports suspicious behavior to supervisors.

• Prepares and submits incident and accident reports.

• Assists with meeting room set-ups and takedowns.

• Opens and closes library facilities, handles day-end cash procedures and operates alarm systems.

• Attends and participates in staff, department and other job-related meetings.

• Provides traffic control for events (people and sometimes vehicles) and provides directional information for event attendees.

Minimum Qualifications

Knowledge of: Customer service, conflict resolution and emergency procedures.

Ability to:

• Provide excellent customer service.

• Accept responsibility for the safety and well-being of library patrons.

• Make mature decisions.

• Work on an on-call basis.

Education and Experience: Requires High School diploma or equivalent certificate and, three years directly related experience with demonstrated technical skills.

APPLICATION AND SELECTION PROCEDURE

• Application Review

• Department Interview

• Selection Process

• Background investigation

• Appointment