Department Receptionist (Facilities Center) - San Antonio, TX

Unitedhealth Group Inc. San Antonio , TX 78245

Posted 4 months ago

The WellMed Senior Services Receptionist is responsible for all reception and front office duties, including attending to visitors and responding to telephonic and in-person inquiries. This position also assists other WellMed Senior Services Staff members with various clerical duties as necessary, including photocopying, faxing, distributing mail, and mailing.

Primary Responsibilities:

  • Serves as the receptionist for all departments in the building. Signs - in visitors according to policy and operates main phone line for the building

  • Responsible for postage meter utilization, distribution of incoming / outgoing mail and the distribution of supplies and packages

  • Maintains conference room schedules, sets appointments and conference calls, creates phone relief schedules and places refreshment orders for meetings

  • Responds to telephone calls, email and personnel requests for technical support. Utilizes ServiceNow to enter and track work orders. Responds to user with receipt confirmation of work orders and collects additional information as necessary

  • Creates, completes, copies and distributes correspondences (i.e. letters, reports, memos, posters, announcements, notes, meeting agendas, invoice verifications and processing, etc)

  • Orders office and break room supplies, forms and other applicable equipment

  • Provides guidance and support to Facilities Maintenance Technicians

  • Performs all other related duties as assigned

Required Qualifications:

  • High school diploma or GED

  • Bilingual in English and Spanish

  • 5 years of customer service experience

  • 2 years of clerical experience

  • Experience with Microsoft Office computer software programs to include word processing, spreadsheets, graphics and email applications

  • Strong organizational skills, attention to detail, and ability to prioritize projects in a multi-task environment

Preferred Qualifications:

  • Advanced training in secretarial sciences and computer training

  • Able to utilize judgment while maintaining a degree of creativity

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 90,000 lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Department Receptionist, Facilities Center, administrative, operations, assistant, clerical, San Antonio, TX, Texas

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Service Center Rep II / Full Time Days / North Central Baptist Health / San Antonio TX

Tenet Healthcare Corporation

Posted 7 days ago

VIEW JOBS 1/10/2019 12:00:00 AM 2019-04-10T00:00 KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to work in a production driven call-center environment * Familiarity with working with dual computer monitors (may be required to use dual monitors) * Must have basic typing ability * Must have working knowledge of Windows based computer environment * Ability to multitask in multiple systems (financial clearance and scheduling) simultaneously * Extensive multitasking ability * Strong written and verbal communication skills EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * Required: High school diploma or GED * Preferred: Two plus years of college (two years in a professional, customer service-driven environment may substitute for two years of college), completion of related medical certification program * Preferred: Telephone/call center experience * Preferred: Pre-registration and/or scheduling experience * Preferred: 2-3 years of customer service experience REQUIRED CERTIFICATIONS/LICENSURE Include minimum certification required to perform the job. * PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to work in sitting position, use computer and answer telephone * Ability to travel WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office Work Environment * Hospital Work Environment TRAVEL * Approximately 0% travel may be required OTHER Patient Access Tenet Healthcare Corporation San Antonio TX

Department Receptionist (Facilities Center) - San Antonio, TX

Unitedhealth Group Inc.