Department Of Aging Volunteer Coordinator - Non-Merit (Administrative Officer I)

Regular schedule: 34 hours per week plus pro-rated Vacation and Sick time. May be required to work some evenings and/or weekends, as needed.

A Non-Merit vacancy exists in the Baltimore County Department of Aging (BCDA) Volunteer Center.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this class may be filled from the list of eligible applicants.

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

All interested candidates must apply at this time.

List allpromotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

Youmustattach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Job Purpose

The Volunteer Center Coordinator plays a crucial role in supporting the operations and initiatives of a county-wide Volunteer Center. This position involves developing partnerships with nonprofit and government agencies, recruiting and matching volunteers with volunteer activities, maintaining volunteer databases, and providing administrative support to ensure the smooth functioning of the Volunteer Center's activities.

Key Responsibilities:

• Volunteer Recruitment and Onboarding:

• Assist in recruiting volunteers through various channels, including online platforms, community events, and outreach efforts.

• Follow-up to volunteer inquiries with suggested volunteer opportunities and connections.

• Support the onboarding process by conducting background checks as necessary, for Baltimore County Department of Aging volunteers.

• Program Coordination and Support:

• Identify and develop partnerships with nonprofit and government agencies in the greater Baltimore region.

• Help coordinate volunteer center sponsored networking and training opportunities for agency partners.

• Assist in planning, organizing, and implementing various large scale service projects throughout the year (i.e.

• MLK Day of Service, 9/11 Day of Service)

• Communicate regularly with volunteers to assess their interests, availability, and preferences for volunteer opportunities.

• Volunteer Engagement and Recognition:

• Assist in planning the Baltimore County Department of Aging's annual volunteer appreciation event as well as any potential countywide volunteer recognition efforts.

• Compose and compile articles for an electronic volunteer newsletter. The communication will highlight agencies and upcoming opportunities; spotlight volunteers; and provide other general updates.

• Solicit feedback from volunteers to identify areas for improvement and enhance the volunteer experience.

• Administrative Support:

• Manage the volunteer center's Get Connected portal, including: verifying agency nonprofit status, approving/disapproving of agency partners, and maintaining accurate and up-to-date agency profiles.

• Prepare reports, presentations, and other materials as needed to support the Volunteer Center's activities and initiatives.

• Assist with general administrative tasks, such as answering phones, responding to inquiries, scheduling meetings, and managing correspondence.

• Communication and Outreach:

• Assist in developing and implementing communication strategies to promote volunteer opportunities, events, and achievements through various channels, including social media, newsletters, and press releases.

• Develop community partnerships to promote the volunteer center. This includes working with community associations, faith-based organizations, libraries, schools, T.V. networks, newspapers, etc.

Examples of Other Duties

Performs other related duties as required.

Preference given to applicants with:

• Experience in recruiting and managing volunteers

NOTE:The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.

Qualifications

Required Education and Qualifications

Graduation from an accredited college or university with an Associate degree or equivalent in social or behavioral science or related field;

Plus

At least one or two years' experience in volunteer management, program coordination or related fields.

Preferred Education

Bachelor's Degree in social or behavioral science or related field

Experience as described in the examples of duties may be substituted on a year-for-year basis up to a maximum of two years for the required education.

Preferred Qualifications

• Office Management/Organization

• Ability to work with volunteers

• Windows 2016, MS Word, PowerPoint, Excel, additional software packages

• Internet research

• Writing Skills: writing brief articles, documenting client contact

• Communication skills: polite customer service over the phone and in person

• Effective time management and organizational skills

• Ability to work independently and collaboratively in a fast-paced environment

• Effective presentation skills to large groups

• Ability to work some evenings or weekends as needed

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:

ATTN: Volunteer Coordinator

• Aging

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

Youmustattach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable

Proof of Education, Certificates and Licenses

Applicants are required to submit proof of education beyond high school to meet the required qualifications for this job. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Examination Procedure

Qualified applicants will be assigned a rating based on an evaluation of their training and experience, as submitted on their application.Applicants are advised to state the dates, duties and responsibilities of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Applicants selected for this position may be required to work some evenings and/or weekends, as needed.

Physical and Environmental Conditions

The work of this classification entails frequent walking, standing, and other limited physical activity including travel between work sites.

Medical Examination and Employment Background Investigation

Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.