Department Manager

Rural King Lake Wales , FL 33853

Posted 3 weeks ago

Job Title: Department Manager

Reports To: Assistant Store Manager

Job Location: Store Location

FLSA Status: Hourly Non-Exempt

JOB SUMMARY

Department Managers execute the inventory maintenance (scanning outs), merchandising, pricing, stocking, and zoning strategies and practices for their department. They initiate outstanding sales and service, maintain exceptional store safety, appearance, and cleanliness. They assist customers with purchasing decisions, locating merchandise, and price questions. This position is also required to help with carry-outs and load-outs. This position requires strong leadership skills and the ability to motivate associates.

JOB DUTIES AND ESSENTIAL FUNCTIONS

  • Merchandise, stock, and assemble merchandise when required

  • Ensure quality customer service and staff supervision and training

  • Be familiar with standard concepts and practices within the retail environment

  • Train floater and associates working in your area with store standards, pricing integrity and product knowledge

  • Assist customers with purchasing decisions and load-outs

  • Keep the department organized including recovery & safety

  • Develop product knowledge

  • Scan out, lows and overs weekly or as needed

  • Set POG neat, clean and orderly.

  • Ensure Price Busters, Advertised, and Best Value items are signed correctly

  • Perform cycle counts

  • Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.

  • Operate Telxon gun, forklift, pallet jack, ladder, and other retail equipment.

  • May be required to cross train and perform other duties

QUALIFICATIONS

  • 1+ years management experience preferred, with knowledge of specific department.

  • Strong communications (written, oral and interpersonal skills)

  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient.

  • Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.

  • Ability to work independently without supervision.

  • Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, night, and weekends as business dictates.

  • Ability to access and use the in-store computer, scanning system, and wireless handheld unit

  • Ability to participate in our online applicant and new hire on-boarding process remotely

  • Ability to complete computer-based training

SUPERVISORY RESPONSIBILITIES

  • Direct store associates in assigned department

PHYSICAL REQUIREMENTS

  • Good visual acuity

  • Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently

  • Ability to stand and/or walk for long periods of time

  • Ability to use a ladder and/or pallet jack

  • Close vision for computer work

  • Repetitive wrist movements on keyboard

  • Ability to walk up and down stairs multiple times per day

  • Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Account Manager

Aaron's, Inc

Posted 7 days ago

VIEW JOBS 4/11/2019 12:00:00 AM 2019-07-10T00:00 Customer Account Manager Job ID C0702FU Date posted 04/09/2019 Address: 23849 US HIGHWAY 27 LAKE WALES Florida 33859 APPLY NOW Description: We are Aaron's - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – It is a career with purpose. Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager. Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work * Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments * Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy * Second up to the General Manager * Build authentic customer relationships to support customers in their ownership goals and drive sales * Manage the collections process by counseling customers to gain timely lease/merchandise renewals * Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements * Contact customers who have not renewed merchandise agreements * Maintain customers contact over the phone and through home visits * Update customers information and maintain accuracy * Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals * Clean and certify merchandise in the cleaning station for all merchandise personally returned * Complete and maintain weekly vehicle maintenance sheet and route sheets daily * Load, secure and protect product in company vehicle * Safely operate company vehicle * Assist the Sales Team as needed * Any other reasonable duties requested by management Requirements * At least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record) * Must meet DOT requirements to obtain certification in required states * Ability to work schedule of hours varying from 8 am to 9 pm * Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly * Two years of college or two years of previous management experience preferred * High School diploma or equivalent preferred * Excellent interpersonal and communication skills * High energy with the ability to effectively perform all functions of the store and multitasking effectively * Proper telephone etiquette * Uphold the Aaron's Brand and protect company assets * Maintain a professional appearance * Proficient computer skills Rewards Team members enjoy access to career training and advancement opportunities, and rewarded with competitive compensation and a comprehensive benefits package, which includes: * Paid time off including vacation days, sick days and holidays * Medical, dental & vision insurance * 401(k) plan with company match * Flexible spending accounts * Life insurance * Disability benefits * Stock Purchase Plan * Team Member purchase discounts About Aaron's At Aaron's we provide sales and lease-to-ownership specialty items relating to furniture, consumer electronics, home appliances, and accessories through its more than 1,800 Company-operated and franchised stores. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career – our ability to influence people's lives. We help people "OWN IT", and if you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, military duty, gender expression, genetic information, or any other protected class. Click here for a Realistic Job Preview! Aaron's is an Equal Opportunity Employer. Aaron's, Inc Lake Wales FL

Department Manager

Rural King