Department Contracts & Procurement Manager (Hybrid)

What You'll Be Doing

Wake County Health and Human Services is looking for a Department Contracts and Procurement Manager to join #TeamWake!

The Budget and Finance Section is comprised of four units: Billing and Receivables, Budget Management, Contracts and Procurement, and Program Integrity.

The Department Contracts and Procurement Manager oversees all the functions within the Contracts and Procurement Unit, including development, coordination, implementation, monitoring, and management of the Health and Human Services' contractual and procurement processes. The position supervises staff directly and is responsible for both day-to-day management and professional development of the staff. The position also supports the Health and Human Services (HHS) Department Director, Senior Deputy Director, and Department Finance Officer in developing strategies, plans and procedures, creating long-term models, and ensuring functions are structured in a manner that promote the effective use of the department's resources to support departmental priorities, goals, objectives, service delivery, efficiencies, and costs.

The Department Contracts and Procurement Manager position is separated into Contract Administration, Procurement Management, Quality Assurance, and Management / Supervision, and the essential functions include:

Contract Administration

• Administration of all HHS contracts activities, such as Request for Proposals (RFP), Request for Quotes (RFQ), contract development, oversight, monitoring, and management

• Performing detailed preliminary and/or final review of contracts for services, purchases, and construction, to ensure contracts are in the best interest of the County and HHS and fulfill the purpose for which they are designed and recommending contracting procedures to meet County needs

• Restructure the current Contracts Unit by creating teams independently dedicated to contracts management and quality assurance / monitoring to align with best practices and implementing process improvements and procedures

• Track expenditures and revenues related to contracts and communicate with programs as needed to ensure that contract language and funding are aligned

Procurement Management

• Administration of all HHS procurement activities related to accounts payable and purchasing functions

Quality Assurance

• Ensure that all federal law, state statutes, and local policies are adhered to for all HHS contractual and procurement activities, including developing policy and procedure recommendations for continuous improvement of procurement and contracting processes

• Identify and research trends and brief senior management on emerging issues and assist department management in mitigating contractual and procurement risks

• Create training materials and develop and conduct training programs for internal (HHS) staff responsible for contract administration and management and procurement management functions, and external partners on contract requirements and expectations

Management / Supervision

• Provide direct staff supervision to four staff and oversight of two teams totaling eleven staff, including regular team meetings and one-on-one check-ins, conducting performance evaluations, and coordinating training

• Guide, review, and manage day-to-day staff activities to ensure professional, courteous, and prompt service to department leadership, division staff, vendors, and contractors; approve applicable external reports, monitor service quality and compliance with applicable regulations, standards, policies and/or business requirements; identify and implement process improvements

• Provide guidance and assistance to department staff on a broad variety of procurement and contractual topics. Collaborate with HHS staff, including the HHS Legislative staff, Finance staff, and the County Attorney Office to continuously improve the procurement and contracting processes

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• Bachelor's degree in Business Administration, Public Administration, Finance, Accounting or related field

• Five years of experience in finance, budgeting, policy or management analysis, including one year of supervisory experience

• Equivalent education and experience are accepted

Beyond the Basics (Preferred Education and Experience)

• At least three (3) years of advanced-level management and leadership experience and effective staff supervision

• At least three (3) Years Experience in Government contract administration, finance, accounting and/or purchasing experience

• Knowledge of generally accepted Governmental accounting principles experience

• Electronic Financial Software Systems experience

How Will We Know You're 'The One'?

• Ability to demonstrate initiative and independent judgment in analyzing data, dealing effectively with ambiguity, recognizing trends, identifying approaches, and offering a variety of options and solutions to solve problems

• Excellent communication and customer service skills with the ability to cooperatively resolve end user issues quickly and accurately, while building relationships with internal personnel and external contacts

• Excellent oral/written communication and presentation skills to senior leadership, along with a proven ability to build relationships

• Supervision skills with ability to provide guidance and professional support to staff, offer regular feedback, hold staff accountable, and serve as a mentor

• Experience managing, monitoring, and developing contracts and procurement processes in automated business technology system(s)

• Ability to research and analyze federal, state, and local laws affecting the local government, including using this knowledge to exercise significant judgment and discretion in developing, implementing, and interpreting policies and procedures

• Ability to identify issues and potential impact, develop and analyze outcomes to determine, recommend and/or implement tangible, effective and timely solutions; and involving others as needed in the decision-making processes

• Utilize quality improvement tools and processes in accomplishing work activities and in support of the agency's mission and goals; this includes seeking opportunities to participate in process improvement activities and seeking out efficiencies in how work is accomplished

About This Position

Location: Human Services Center Somerset Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon

• Fri 8:30 am

• 5:15 pm

Hiring Range: $72,051-$100,874

Market Range: 72,051.00 - 129,698.00

Posting Closing Date: 7:00 pm on 5/3/2024

What Makes Wake Great

Equal Opportunity Statement

Background Check Statement

Emergency Service Worker Statement

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.