Dental Care Alliance Fort Lauderdale , FL 33301
Posted 2 weeks ago
Overview
We have an immediate opening for a full time time Dental Receptionist to work at our affiliated practice; Towncare Dental - Ft Lauderdale (Galt Family) The Dental Receptionist for this position is preferred have experience working as a Receptionist in a dental/medical office with excellent customer service skills. Candidates that have experience with verifying different types of dental insurance plans (HMO's/PPO's)is a plus! Bilingual (english/spanish) preferred! The hours are Mon-Fri 8:00-5:00
Responsibilities
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voice-mail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
Experience working in a dental health-care office, preferred
Knowledge of insurance plans (HMO/PPO) is a plus!
Experience answering telephone
Must have exceptional customer service skills
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Dental Care Alliance