Dental Receptionist - Part Time

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Job Type

Part-time

Description

The Receptionist will be the first face that welcomes all patients as if they are a member of the family. We are a team-oriented practice that succeeds on communication and support of one another. Excellent customer service and a positive attitude are a must for this position.

Schedule is Full Time: Mon-Wed- 10am-5pm, and Thurs 9am-2pm

Pay Range: $22-$26 per hour DOE

Duties include:

• Welcome patients by greeting them promptly and engaging in conversation

• Schedule and confirm appointments, answer the telephone, assist with patient questions

• Enter and track treatment plans in the group's computer system

• Act as a subject matter expert on the insurance plans accepted by the group, including their limitations and exclusions

• Collect payments from patients on any amount that may be owed, including current treatment being performed as well as past due balances; handle payments in accordance with the group's Cash Handling Policy

• Follow up on internal Specialty referrals to ensure treatment is scheduled and completed; ensure completed treatment is communicated back to the referring Dentist

• Ensure every patient has a future hygiene appointment scheduled

• Partner with clinical providers to ensure they feel supported, participate in team huddles daily, proactively monitor the flow of the office

• Address patient complaints in a timely and compassionate manner, transition escalated patients to management as appropriate

Requirements

• At least 6 months of dental front office experience required

• Experience utilizing a dental/healthcare practice management system(s), Open Dental preferred

• Professional conduct and appearance

Salary Description

$18-$22