Maple Shade Dental is currently looking to hire a full-time Dental Receptionist for our office located in East Peoria, Illinois 61611. The Dental Receptionist we hire will have excellent customer service skills. We prefer a candidate that is a team player and has a positive attitude with exceptional multi-tasking abilities to join our amazing team. We offer a competitive salary, plus benefits!
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Maintaining Appointment Book
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Knowledge of insurance plans (HMO/PPO) is a plus
Experience answering telephone
Customer service experience
Self motivated and able to multi task
Additional benefits for full-time employees:
Paid time off
6 paid holidays off
401k to name a few
Maple Shade Dental is a highly successful affiliated practice of Dental Care Alliance (DCA).
Dental Care Alliance