Dental Receptionist

Dental Care Alliance East Peoria , IL 61611

Posted 1 week ago

Overview

Maple Shade Dental is currently looking to hire a full-time Dental Receptionist for our office located in East Peoria, Illinois 61611. The Dental Receptionist we hire will have excellent customer service skills. We prefer a candidate that is a team player and has a positive attitude with exceptional multi-tasking abilities to join our amazing team. We offer a competitive salary, plus benefits!

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

  • Respond to patient questions and or concerns according to DCA Policies

  • Answering Telephones

  • Scheduling Appointments

  • Maintaining Appointment Book

  • Confirming Appointments

  • Follow up on no shows/cancellation of Appointments

  • Register Patients on sign in sheet

  • Post charges and payments to patient accounts

  • Checking voicemail on a daily basis

  • Maintain a clean and friendly waiting area for patients

Qualifications

  • Knowledge of insurance plans (HMO/PPO) is a plus

  • Experience answering telephone

  • Customer service experience

  • Self motivated and able to multi task

Additional benefits for full-time employees:

  • Medical

  • Dental services

  • Life insurance

  • Vision

  • Paid time off

  • 6 paid holidays off

  • 401k to name a few

Maple Shade Dental is a highly successful affiliated practice of Dental Care Alliance (DCA).


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Dental Receptionist

Dental Care Alliance