Dental Care Alliance Orange City , FL 32763
Posted 2 months ago
Overview
Main Street Children's Dentistry and Orthodontics is looking for a full-time Dental Receptionist for our office located in Orange City, FL 32763. The ideal Dental Receptionist will have experience working in a dental/medical office. We are looking for someone who is a team player with a compassionate and professional demeanor. Candidate will need to be bilingual (English/Spanish).
Hours: Monday, Friday 8:00- 5:00pm , Tuesday, Wednesday and Thursday 9am -5pm . Lunch 1-2 every day
Responsibilities
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voice-mail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
Experience working in a dental, medical, or other health-care office, preferred
Knowledge of insurance plans (HMO/PPO), is a plus
Experience answering telephone
Must have exceptional customer service skills
Must be bilingual (English/Spanish)
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Dental Care Alliance