Dental Receptionist

Dental Care Alliance Sarasota , FL 34236

Posted 4 weeks ago

Overview

We are currently looking to hire an experienced Dental Receptionist to join our team in our Advanced Dental Care office located in Sarasota, FL. The Dental Receptionist for this position must be experienced working in the Dental industry with 1-2 years experience as a Receptionist in a dental office with excellent customer service skills. We are looking for a candidate that has experience with verifying different types of dental insurance plans (HMO's/PPO's). Knowledge of dental terminology is a requirement. We prefer a candidate that is a team player and has a positive attitude with exceptional multi-tasking abilities to join our amazing team.

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

  • Respond to patient questions and or concerns according to DCA Policies

  • Answering Telephones

  • Scheduling Appointments

  • Maintaining Appointment Book

  • Confirming Appointments

  • Follow up on no shows/cancellation of Appointments

  • Register Patients on sign in sheet

  • Post charges and payments to patient accounts

  • Checking voicemail on a daily basis

  • Maintain a clean and friendly waiting area for patients

Qualifications

  • 1+ years' experience working in a dental office

  • Knowledge of insurance plans (HMO/PPO)

  • Experience answering telephone

  • Customer service experience

Additional benefits for full-time employees:

  • Medical

  • Dental services

  • Life insurance

  • Vision

  • Paid time off

  • 6 paid holidays off

  • 401k to name a few

Advanced Dental Care of Sarasota is a highly successful affiliated practice of Dental Care Alliance (DCA).


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Dental Receptionist

Dental Care Alliance