We are currently looking to hire an experienced Dental Receptionist to join our team in our Advanced Dental Care office located in Sarasota, FL. The Dental Receptionist for this position must be experienced working in the Dental industry with 1-2 years experience as a Receptionist in a dental office with excellent customer service skills. We are looking for a candidate that has experience with verifying different types of dental insurance plans (HMO's/PPO's). Knowledge of dental terminology is a requirement. We prefer a candidate that is a team player and has a positive attitude with exceptional multi-tasking abilities to join our amazing team.
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Maintaining Appointment Book
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
1+ years' experience working in a dental office
Knowledge of insurance plans (HMO/PPO)
Experience answering telephone
Customer service experience
Additional benefits for full-time employees:
Paid time off
6 paid holidays off
401k to name a few
Advanced Dental Care of Sarasota is a highly successful affiliated practice of Dental Care Alliance (DCA).
Dental Care Alliance