Dental Receptionist

Overview

We are hiring a Dental Receptionist for our affiliate office; Main Street Children's Dentistry and Orthodontics located in Cape Coral, FL. Our ideal Dental Receptionist will have 1-2 years' experience working in a dental or medical office as a front desk receptionist. This candidate must have strong knowledge of customer service and have a enthusiastic friendly outgoing personality. We offer a competitve salary, plus benefits!

Responsibilities

The following duties are noted; however, other duties may be assigned:

• Assist in the coordination of all Specialist activity within the office

• Assist as needed to make financial arrangements with the responsible Party/parties to cover the cost of dental treatment

• Handle patient inquiries in a through and timely manner

• Assist with reviewing treatment plans and fees with patients

• Follow up daily on insurance inquiries

• Print pre-authorizations daily, attaching films and Documentation as required

• Assist with contacting patients immediately upon receipt of predetermination notices, schedule appointments or note follow-up in patient's chart

• Assist with making sure patients have made financial arrangements prior to beginning treatment

• Duplicate films as needed for clinical staff or insurance companies

• Provide complete travel charts, ensuring delivery prior to the patient's appointment

• Assist in preparing and sending Thank You cards and referral gifts

• Accurately complete all closing duties at the end of the day

• Act as receptionist

Qualifications

Required Skills:

• Experience working in a dental, medical, or other health-care office, preferred

• Knowledge of insurance plans (HMO/PPO), is a plus

• Experience answering telephone

• Must have exceptional customer service skills

Additional benefits for full-time employees:

• Medical

• Dental services

• Life insurance

• Vision

• Paid time off

• 6 paid holidays off

• 401k to name a few

Dental Care Alliance. Stronger Together.