Dental Receptionist

Dental Care Alliance Cape Coral , FL 33904

Posted 3 weeks ago


We are hiring a Dental Receptionist for our affiliate office; Main Street Children's Dentistry and Orthodontics located in Cape Coral, FL. Our ideal Dental Receptionist will have 1-2 years' experience working in a dental or medical office as a front desk receptionist. This candidate must have strong knowledge of customer service and have a enthusiastic friendly outgoing personality. We offer a competitve salary, plus benefits!


The following duties are noted; however, other duties may be assigned:

  • Assist in the coordination of all Specialist activity within the office

  • Assist as needed to make financial arrangements with the responsible Party/parties to cover the cost of dental treatment

  • Handle patient inquiries in a through and timely manner

  • Assist with reviewing treatment plans and fees with patients

  • Follow up daily on insurance inquiries

  • Print pre-authorizations daily, attaching films and Documentation as required

  • Assist with contacting patients immediately upon receipt of predetermination notices, schedule appointments or note follow-up in patient's chart

  • Assist with making sure patients have made financial arrangements prior to beginning treatment

  • Duplicate films as needed for clinical staff or insurance companies

  • Provide complete travel charts, ensuring delivery prior to the patient's appointment

  • Assist in preparing and sending Thank You cards and referral gifts

  • Accurately complete all closing duties at the end of the day

  • Act as receptionist


Required Skills:

  • Experience working in a dental, medical, or other health-care office, preferred

  • Knowledge of insurance plans (HMO/PPO), is a plus

  • Experience answering telephone

  • Must have exceptional customer service skills

Additional benefits for full-time employees:

  • Medical

  • Dental services

  • Life insurance

  • Vision

  • Paid time off

  • 6 paid holidays off

  • 401k to name a few

Dental Care Alliance. Stronger Together.

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