Dental Receptionist - Business Assistant

Job Details

Req ID: 89168 Supported Practice: Meadow Creek Dental Care Category: Business Assistant Location: 2799 10 Mile Rd NE, Rockford, MI 49341

Position Summary:

Meadow Creek Dental Care - now open and growing our team! Now hiring a Business Assistant to join our front office team!

Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

About Meadow Creek Dental Care

Meadow Creek Dental Care, like each Heartland Dental supported practice, is unique to the community they serve

• Located at 131 and 10 Mile Rd, in front of Meijer

• Training and development opportunities with the latest technology and techniques

• Monday - Friday schedule, no weekends

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Dental Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.

Benefits:

• Medical, prescription drug and vision insurance

• Free dental services for yourself and your dependents minus lab fees

• Life and disability insurance

• 401(K) retirement plan

• 6 paid holidays annually, 2 weeks paid vacation (after one year of employment)

• Continuing education provided and endless growth opportunities

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team

• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies

• Utilize Dentrix for patient scheduling and records

• Schedule and confirm appointments for multiple providers in the office

• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage

• Post insurance and patient payments and process accounts receivables

• Review treatment plan fees and payment options with patients

• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment

• Excellent communication and organizational skills

• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting

• 1+ years of experience with insurance billing and accounts receivable

• Dentrix or other dental software experience

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position

• Prolonged periods sitting at a desk and working on a computer

• Must be able to lift up to 15 pounds at times

• Availability to attend virtual training sessions (or in-person) periodically throughout the year

At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

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