Heartland Dental Grand Rapids , MI 49504
Posted 1 week ago
Job Details
Req ID: 89661 Supported Practice: Partners in Dental Care Category: Business Assistant Location: 2565 Forest Hill Ave SE, Grand Rapids, MI 49546
Position Summary:
Large dental practice is seeking an energetic dynamo to join our Amazing Business Team!
Front Desk Greeter
Full Time, Monday
Thursday
About Partners in Dental Care
Join a team that thrives on collaboration, communication, and community
Located on Forrest Hill Ave SE, between Burton St and Paris Ave
Monday
Benefits:
Medical, prescription drug and vision insurance
Free dental services for yourself and your dependents minus lab fees
Life and disability insurance
401(K) retirement plan
6 paid holidays annually, 2 weeks paid vacation (after one year of employment)
Continuing education provided and endless growth opportunities
More about the role
Greet and welcome patients as they enter the office to create a great first impression of our team
Check patients in for scheduled appointments, including all required registration paperwork
Manage front office duties, including answering phones, checking office mail and email, communicating with patients
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Minimum Qualifications
Customer Service experience a must
Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Physical Requirements:
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year
We're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Apply
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Heartland Dental