Dental Office Manager @ Advanced Dental Care - Temple Terrace

Overview

We are currently seeking an experienced Dental Office Manager for our affiliate practice; Advanced Dental Care - Temple Terrace.This is a full time position working Mon-Fri. Ideal candidate will be enthusiastic, detail-oriented and have a positive energy. This position will oversee the operation of the entire dental office. Must be familiar with: insurance claims, appointments, customer service with patients, setting standards, policies & procedures, front desk clerical duties, handling specific budgets, writing reports, documentation, scheduling, etc. Candidate must have experience in dental office and managing a team of 5 or more people.

Responsibilities

The following office manager duties are noted; however, other duties may be assigned:

• Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.

• Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs.

• Increases and stimulates new patient growth by supporting sales, marketing and promotional programs.

• Recruits, hires and develops office teams capable of providing best in class patient care.

• Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions.

• Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.

• Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline.

• Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic QSI data.

• Manages and assists designated office team members with appropriate payment and insurance processes.

• Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA.

• Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations.

• Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary.

• Continually works towards building and sustaining a joined leadership work environment with doctors.

• Performs other duties as assigned.

Qualifications

Education & Experience

• Must have management/supervisory experience within a dental office, prefer 2-3 years

• Must have experience working in a dental, medical office required

• Must have experience in insurance

#LI-CN1