SUMMARY: Responsible for providing a full range of dental hygiene services to pediatric and adult patients, including cleanings, exams, scaling, polishing, fluoride treatments, sealants, oral hygiene instruction and oral health education. Responsible for adequately and accurately documenting all services provided in the patient's dental record.
Ensure the delivery of caring, quality and culturally competent dental hygiene services to children and adults. Improve patient well-being through high quality dental hygiene treatment, and oral health prevention and education.
Meet or exceed all standards of care, including overall clinical, quality, and productivity goals.
Ensure accuracy, efficiency, and appropriate confidentiality with patient charting and related recordkeeping and administrative functions as assigned.
Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times. Uphold and ensure compliance and attention to all organizational policies and procedures as well as the overall mission and values.
DUTIES AND RESPONSIBILITIES:
Provide direct care to scheduled patients and/or walk-in patients, when necessary
Perform all necessary oral prophylactic services, including oral screenings, x-rays, scaling, polishing, fluoride treatments, pit and fissure sealant, sub-gingival root planning, and curettage
Review patient medical history and medications, and consult dentist or physician as necessary
Educate patients on the proper methods of oral hygiene and plaque control
Maintain a sterile field and operate an autoclave
Maintain a patient recall system
Responsible for accurate entries in a patient's dental records
Responsible for taking x-rays when appropriate
Participate in Lowell CHC community outreach/education efforts, as appropriate and as assigned. This may include serving as an oral health consultant in our school-based programs, participating in oral health screenings, health education programs, etc.
Recognize nutritional and behavioral health needs of the patients and make appropriate referrals
Consult and collaborate with other health center staff as appropriate; participate in appropriate departmental and center-wide meetings
Participate in quality improvement activities as required by the health center or outside agency
Participate in on-site and off-site continuing education programs and in-service training, to maintain license and to meet the needs of patients
Fabricates night mouth guards, athletic mouth guards, and custom fluoride trays
Other duties as needed or required
Current and valid license to practice dental hygiene in the Commonwealth of Massachusetts required. Current and valid license to administer local anesthesia required. Minimum of 1 year post graduate experience as a dental hygienist, preferably in a community or public health setting. Experience with special needs and medically-complex patients preferred. Spanish, Portuguese, Khmer, Swahili language skills a plus. History of good attendance and positive work attitude is essential. Hours may include occasional evenings and weekends.
Other Job Information (if applicable):
Treat all patients and their families in a welcoming and professional manner
Consistently demonstrate positive and proactive customer service attitude
Appropriately handle or seek support when customer service breakdowns occur
Respect and maintain patient confidentiality in all aspects of care including electronic information
Demonstrate professionalism by appropriate attire, attendance, attitude, and behavior
Contribute to the team effort by supporting all team members and having an open, positive attitude
Utilize an appreciation of and respect for diversity when interacting with patients/clients, team members and staff from other departments
Interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic and professional backgrounds
Respond appropriately or seek support when confronted with cultural biases or conflicts